Global Admissions - Student Assistant

Gannon University•Erie, PA

About The Position

Position Summary Career Readiness Learning Objectives: - Communication: The student worker is the first point of contact with incoming students to create a positive impression of GU - Critical Thinking: The student worker will support the Global Admissions team in responding quickly and effectively to students who need additional guidance and triaging the concerns to the appropriate supports. The Office of Global Admissions and Outreach student employee will assist with a variety of office-related duties in support of the administrative needs of the department. The student employee will assist the Global Admissions and Outreach in planning and implementing social events, and with preparation of departmental publications. He/she will assist the Global Admissions and Outreach staff including the Director, Assistant Director, and Coordinator with all other duties as assigned.

Requirements

English language reading comprehension skills to understand written instructions, article research or other documentation related to job duties
Mathematical skills to perform basic calculations
English language oral, listening, and written communication skills for routine exchange of information with supervisors, coworkers, other personnel, and international students who may be difficult to understand or have limited English proficiency
Ability to carry out detailed written or oral instructions
Compose brief correspondence
Coordinate tasks
Evaluate and make decisions regarding independent courses of action
Skill in using computers to enter and retrieve data
Ability to learn ImageNow functions and basic knowledge of Microsoft programs including Outlook, Word and Publisher
Ability to type/word-process with speed and accuracy
Operate office equipment including computer, scanner, copy machine, and telephone
Must have dedication, patience, maturity and positive demeanor in fast-paced office environment
Ability to meet deadlines
Punctuality and commitment to maintaining established work hours
Ability to enter hours worked in timely and efficient manner
Must maintain regular communication with International Student Advisor if unable to adhere to established work hours, and notify of an absence or necessary change in schedule
Ability to maintain confidentiality when working with official student documents or issues discussed in Global Admissions and Outreach
Earned educational level equivalent to completion of secondary school education.

Responsibilities

To scan and file confidential international student documents utilizing ImageNow software
To run errands/make deliveries and/or pick-ups from other campus departments
To schedule appointments, answer phone calls, greet visitors and answer basic inquiries at the front desk in the Coordinator’s absence
To assist the Global Admissions and Outreach in social programming including development, advertising, and implementation
To support the development of the Global Admissions and Outreach newsletter; assist with photos, ideas, or submission of articles
To assist with outreach to new students and partners as they transition to Gannon University.

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