Student Assistant - IT Services - Student Technician (Spring 2025)

Georgia Southern University • Statesboro, GA

398d • $20,800 - $20,800

About The Position

The Student Assistant - IT Services - Student Technician position at Georgia Southern University is designed for undergraduate or graduate students to provide technical support within the Division of Information Technology Services. The role involves assisting with computer installations, troubleshooting, and providing training to faculty and staff, all while maintaining a flexible schedule that accommodates academic commitments.

Requirements

• Must be enrolled in six or more undergraduate credit hours or three or more graduate credit hours at Georgia Southern University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
• Effective communication (verbal and written), organizational and human relations skills

Nice To Haves

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success

Responsibilities

• Prepare and install lab and faculty/staff computers
• Decommission end-of-life devices
• Collaborate with team on Support Automation projects
• Install software and hardware accessories
• Manage asset inventory
• Create and maintain documentation
• Troubleshoot Tier 1 issues
• Provide technical assistance and training to faculty and staff for software and hardware issues
• Assist with AV installs and maintenance

Benefits

• $10.00 per hour
• Flexible work schedule up to 25 hours per week
• Biweekly pay

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Bachelor's degree
• Number of Employees: 10,001+ employees