Student Assistant - FWS

University of South Florida•Tampa, FL

13h

About The Position

The College of Education Dean’s Office is seeking a professional, organized, and customer service–oriented Federal Work Study (FWS) Student Assistant to support daily administrative and operational functions within the Dean’s Office. The ideal candidate will be self-motivated, detail-oriented, and able to maintain confidentiality while working in a fast-paced academic environment. This position offers valuable experience in higher education administration and office operations.

Requirements

Applicant must have a current Federal Work Study (FWS) award for the academic year
Applicants are required to demonstrate proof of their FWS award by saving their “Award Overview” screen from OASIS as a screenshot, pasting it into a Word document, and uploading it as part of their application materials. If additional documents are required, ALL documents must be uploaded as one combined file.
To access OASIS: Log in to single sign-on at my.usf.edu → enter OASIS → select Financial Aid → choose My Award and Loan Information → click the Award Overview tab → save the page.
Note: This page will include loan, scholarship, and grant information.

Nice To Haves

Prior experience in customer service, administrative support, or office environments
Strong organizational, communication, and time management skills
Proficiency with Microsoft Office and/or Google Workspace tools

Responsibilities

Greet visitors and provide front-office customer service support
Answer and route incoming phone calls and general email inquiries
Manage shared calendars, including scheduling and maintaining the Associate Dean’s calendar
Assist with creating and maintaining onboarding packets and materials for new faculty and staff
Coordinate conference room scheduling and ensure rooms are properly set up meetings and events
Assist with covering staff during lunch breaks
Maintain office organization, supplies, and general administrative resources
Prepare, scan, and organize documents into electronic filing systems
Assist with event planning and coordination for meetings, workshops, and functions
Perform clerical and general office duties as assigned
Campus deliveries and pick-ups as needed