Student Assistant, Admissions (44307)

Golden Gate University•San Francisco, CA

5d•$19•Onsite

About The Position

Provide administrative, organizational, operational, and research support to GGU Admissions Team. This position will include training in Salesforce, Microsoft Teams, Outlook, myGGU, and our SIS system, Ellucian Colleague. Assist with other projects and administrative tasks as needed.

Requirements

Must be a current student enrolled at Golden Gate University
Knowledge of Microsoft Office and Adobe PDF
Strong attention to detail and organization skills
Strong problem-solving skills and ability to think outside the box.
Ability to manage multiple tasks and meet deadlines
Flexible, adaptable, and supremely motivated.

Nice To Haves

Additional language proficiency beyond English is a plus.

Responsibilities

Process transcripts and application documents, including accurate data entry, and notify the Admissions team of application updates.
Communicate with Enrollment Counselors, applicants, agents, and partners regarding missing or additional requirements to ensure timely processing of admissions.
Coordinate and support Admissions team initiatives and projects.
Collaborate with internal departments including Financial Aid, Student Success Coaches, GGU Worldwide, Advising, and faculty to ensure a high level of service for all students; escalate issues as appropriate.
Collect, verify, and make copies of official domestic and international transcripts on-site.
Participate in activities that support student onboarding and serve as a resource for faculty and staff.
Identify and resolve system errors, ensuring data accuracy and process efficiency.
Assist with registration file preparation and related administrative tasks.
Manage shared Admissions inboxes, respond to general inquiries, and route messages to the appropriate team members as needed.
Other related duties, as assigned.