Student Affairs Program Specialist

Universities of WisconsinEau Claire, WI
1d$46,000

About The Position

POSITION: A 100% academic staff position in Student Support Services beginning Spring Semester 2026. The official title of this position is Student Affairs Program Specialist, and the working title is Student Services Coordinator. Duties: Coordinate and develop services, programs/events, and activities, in conjunction with SSS staff, to facilitate educational opportunities for SSS students that enhance retention and graduation. Manage the business and finances of the SSS Office, including catering, room reservations, supplies, travel, etc. Advise SSS students regarding academic, personal, social, cultural, and interpersonal concerns, focusing on foster students, those facing homelessness, and students not enrolled in a GEN 100 class. Develop presentations on career-focused topics geared to first-generation, low-income, and students with disabilities Solicit and operationalize SSS student feedback to evaluate the success of the program. Attend presentations/outreach to discuss the benefits of the SSS program. Oversee and assist operations of the SSS program office, including supervising student employees and/or volunteers. Engage with and support SSS students to help them develop a sense of belonging, including organizing educational and artistic experiences. Collect, analyze, and maintain student information and prepare reports, using StudentAccess database. Maintain confidential student files; maintain SSS business and financial records. Serve as a resource to faculty, staff, students, and alumni, including managing the department’s social media accounts. Perform other duties, as assigned, to promote the students’ academic achievement, retention, and graduation. Key Job Responsibilities: Writes, edits, and publishes content for various communication projects and marketing platforms to align with strategic initiatives and established communication campaigns Organizes student-focused programming and resources to promote new and ongoing educational initiatives Serves as a subject matter expert regarding student affairs to internal and external stakeholders Generates and analyzes reports of curricular and unit outcomes Creates and maintains schedules, logistics, and resources for one or multiple student affairs programs, activities, and/or services

Requirements

  • Bachelor's degree
  • Experience in budgeting and knowledge of university policies and procedures regarding purchasing, payroll, travel arrangements, financial transactions, etc.
  • Ability to meet deadlines and work under pressure.
  • Excellent written and oral communication skills.
  • Experience working in student services.
  • Background and/or experience presenting career-focused information to students.

Nice To Haves

  • Degree in counseling, social work or a related field
  • Experience administering and interpreting career and personality assessments (MBTI, Strengths, Strong Interest Inventory)
  • Experience working in a higher education setting.
  • Experience working with first generation, low-income, and/or students with disabilities.
  • Experience with database and engagement platforms and software such as: StudentAccess, Microsoft Office Suite, PeopleSoft, Canva, EAB Navigate

Responsibilities

  • Coordinate and develop services, programs/events, and activities, in conjunction with SSS staff, to facilitate educational opportunities for SSS students that enhance retention and graduation.
  • Manage the business and finances of the SSS Office, including catering, room reservations, supplies, travel, etc.
  • Advise SSS students regarding academic, personal, social, cultural, and interpersonal concerns, focusing on foster students, those facing homelessness, and students not enrolled in a GEN 100 class.
  • Develop presentations on career-focused topics geared to first-generation, low-income, and students with disabilities
  • Solicit and operationalize SSS student feedback to evaluate the success of the program.
  • Attend presentations/outreach to discuss the benefits of the SSS program.
  • Oversee and assist operations of the SSS program office, including supervising student employees and/or volunteers.
  • Engage with and support SSS students to help them develop a sense of belonging, including organizing educational and artistic experiences.
  • Collect, analyze, and maintain student information and prepare reports, using StudentAccess database.
  • Maintain confidential student files; maintain SSS business and financial records.
  • Serve as a resource to faculty, staff, students, and alumni, including managing the department’s social media accounts.
  • Perform other duties, as assigned, to promote the students’ academic achievement, retention, and graduation.
  • Writes, edits, and publishes content for various communication projects and marketing platforms to align with strategic initiatives and established communication campaigns
  • Organizes student-focused programming and resources to promote new and ongoing educational initiatives
  • Serves as a subject matter expert regarding student affairs to internal and external stakeholders
  • Generates and analyzes reports of curricular and unit outcomes
  • Creates and maintains schedules, logistics, and resources for one or multiple student affairs programs, activities, and/or services
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