Student Advisor, Student Accessibility Services

Cuyahoga Community College (Tri-C) • Highland Hills, OH

197d • $48,000 - $52,000

About The Position

The Student Advisor for Student Accessibility Services provides academic and career support to disabled students. This role involves reviewing documentation to assess the need for accommodations, facilitating and tracking student data and progress, conducting educational classes and workshops, and collaborating with faculty, staff, and counselors to ensure optimum student support. The advisor assists in providing accessibility to classes and programs while maintaining documentation of all rendered services.

Requirements

• Bachelor's Degree in Counseling, Education, Special Education, or a related field
• Minimum of two years of demonstrated College-level experience advising, counseling, and/or teaching students with disabilities in an academic setting
• Demonstrated experience making sound decisions that affect a work unit or team
• Demonstrated experience in a role requiring diverse problem-solving methods in a variety of situations
• Possess knowledge of Section 504 of the Rehabilitation Act and Americans with Disabilities Act
• Possess excellent written, verbal, and interpersonal communication skills
• Ability to develop and implement creative strategic community development relations plan
• Possess strong organizational and time-management skills
• Ability to work accurately with great attention to detail
• Ability to prioritize/handle multiple tasks and work with deadlines in a dynamic environment
• Ability to promote collaboration, teamwork, and involve all stakeholders in decision-making processes
• Possess sound understanding of the needs of community college students
• Ability to work well with faculty, administrators, staff, students, and community agencies
• Ability to enter, monitor, and interpret student data accurately
• Possess excellent customer service skills and proven ability to develop and sustain productive customer relationships
• Ability to effectively complete work assignments independently
• Possess working knowledge of student advising concepts, practices, and procedures with the ability to use in varied situations as it pertains to the departmental focus
• Demonstrated basic project management skills
• Demonstrated intermediate proficiency with Microsoft Outlook, Word, and PowerPoint
• Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity
• Ability to collaborate, persuade, gain cooperation and acceptance of ideas on significant projects
• Ability to develop and maintain relationships with key contacts to enhance workflow and quality
• Possess sensitivity to appropriately respond to the needs of the community

Nice To Haves

• Master's Degree in Counseling or a related field
• Possess related professional licensure or certifications
• Possess knowledge of American Sign Language

Responsibilities

• Reviews documentation to assess the need for accommodations
• Identifies and selects new participants based on federal eligibility criteria
• Maintains accurate and timely documentation of all necessary data to ensure compliance with the U.S. Department of Education
• Demonstrates civil and inclusive behavior when interacting with staff, faculty, students, and visitors to the College
• Promotes a flexible and collaborative work environment, and engages in educational opportunities to increase awareness
• Conducts educational classes and workshops
• Serves as a liaison between faculty, staff, and community agencies regarding services for disabled students
• Meets regularly with staff for participant and program evaluations
• Works collaboratively with the Counseling department to ensure efficient student referrals when needed
• Meets with faculty regarding student progress and course content/materials, as needed
• Assists in writing and editing of departmental documents and other correspondence as needed
• May attend meetings, workshops, and conferences for professional development
• Assists with metric tracking and report preparation
• Performs other duties as assigned

Benefits

• Full-Time Support Staff position
• Standard College Hours: M-F, 8:30am-5pm, Some evenings and weekends may be required
• Target Starting Salary Range: $48,000 to $52,000

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Bachelor's degree