Student Accounts Representative (Reg FT)

Community College of Allegheny County (CCAC) • West Mifflin, PA

1d • $18 • Onsite

About The Position

Performs advanced clerical duties required to accomplish accounting principles, accounts receivable, billing, auditing, bookkeeping, accounts payable, cashiering functions, and enrollment interactions. Provides prompt friendly and accurate service to individuals who call, email, chat, or in-person to CCAC for various transactions.

Requirements

• An Associate’s degree in accounting and one year of related experience or any equivalent combination of training, experience, and education.
• Working knowledge of computerized accounting systems, spreadsheets and word processing required.
• Ability to accurately check manual calculations.
• Ability to travel to perform work duties at any campus or center location within the CCAC system.
• Must be able to operate various office equipment, including a personal computer and appropriate College software packages or equivalent.
• Must be able to sit without a break for up to two hours.

Responsibilities

• Provides quality customer service to both internal and external customers through several channels of communication with the ability to multitask.
• Independently performs complex and advanced analytical, clerical, and accounting duties, which include but are not limited to sensitive, confidential, school financial transactions specific to the department.
• Prepares forms, reports, records, and correspondence; receives and responds to related mail, phone calls, and other inquiries; maintains contacts and reconciles discrepancies with external parties.
• Reconciles accounts; posts, balances, and codes data; prepares related records, logs, reports, and processes transactions.
• Conducts daily under limited supervision or independently: a. Process general clerical accounting duties and transactions. b. Research and respond to relate inquires and complaints. c. Prepare paperwork for collections and reimbursements. d. Perform duties related to issuing student refunds for various refund types. e. Handling in-person, phone calls, text messages, chat, and email interactions.
• Analyzes, researches, prepares and reconciles sponsored, grant, and non-federal awarded funding for invoicing and billing.
• Develops spreadsheets and databases to store and analyze data.
• Performs all duties in accordance with applicable laws, collective bargaining agreements, board policies, and administrative regulations and directives.
• Performs other clerical duties for specific/unique needs of the department.
• Performs other related duties as required or assigned.

Benefits

• Comprehensive Health Coverage: Access to an excellent health plan with a very low out-of-pocket expense network option.
• Generous Time Off: Enjoy a range of time-off benefits that are tailored to your position, along with a four-day workweek in the summer for an ideal work-life balance. These benefits vary and may include vacation, personal, sick, and holiday pay, as well as options like collegial coverage for faculty.
• Retirement Planning: Options include a 403(b) retirement plan with up to 10% employer match or a state-defined benefit pension.
• Financial Peace of Mind: Employer-paid benefits include group life insurance, short/long-term disability, and access to flexible spending accounts (FSAs).
• Wellness Support: Our Employee Assistance Program (EAP) is available for confidential support, with resources to address personal and professional challenges.
• Educational Support: Take advantage of tuition waivers, tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligibility, and a variety of professional development opportunities to grow your career.
• Exclusive Employee Perks & Rewards: Save on theme parks, sporting events, electronics, and more!
• Additional Advantages: Free employee parking to make your commute easier.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree