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For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work. The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them. The Student Accounts Representative is primarily responsible for monitoring of collections and aging for past due student accounts as assigned by cohort in order to provide successful resolution for delinquent accounts including payment receipt through continued student contact via outbound telephone, e-mail, and other forms of communication. The ultimate goal of this position is to maximize cash flow and collections from students utilizing a customer-focused approach.