Student Accounts Representative

Provide excellent customer service and promote accuracy of student accounts in support of the dual objectives to optimize the student experience and minimize delinquent accounts. The incumbent will assist students, parents, guardians, external customers, and HPU staff/faculty via face-to-face, phone, email, and other forms of communication; perform cashiering functions; process account transactions including charges and refunds; and monitor and reconcile key metrics, accounts, and reports as directed.