Student Account Analyst- Inactive
About The Position
The Student Account Analyst is responsible for auditing, processing, and monitoring these essential functions: Withdrawal calculations Review of graduate student account for accuracy, compliance and closure to the account. Review of credit balances for Inactive Student Accounts to bring them to a 0 balance. Job Description All inactive student accounts are audited and reviewed to determine if an R2T4 calculation is required based on Federal Regulations. If an R2T4 calculation is required the Student Account Analyst will complete the calculation and process any required refunds within the timelines required to remain in compliance. All students who have graduated are audited and reviewed to ensure student account is accurate, verify eligibility of funds and process any required refunds to meet Federal Regulations. All inactive student accounts are audited and reviewed to ensure all credit balances are cleared within the timelines required by the Federal Regulations. Collaborate with the campuses and other departments to resolve outstanding issues. Provide support to the campuses with their questions and issues in reference to the withdrawal calculation and refund process. Address and discuss all regulatory compliance issues discovered in the daily functions with the Student Account Manager. Review VA documents in schooldocs and communicate with Certifying Officials, RPO and Military Affairs team if proper documentation is missing or corrections are needed. Open VA mail, stamp them, log them in the VA master spreadsheet, scan the letter in Schooldoc. Assistant VA Specialist Position Prefer candidates with experience in the Education Industry, bilingual English/Spanish, and available to start immediately.
Requirements
- Associates Degree and/or at least 2 years of finance, accounting or business experience.
- Microsoft office experience - proficient in excel and spreadsheets
- Detail oriented
- Self-Motivated
- Good Communication Skills
- Fast-pace environment
Nice To Haves
- A Bachelor's Degree is preferred.
- Experience in the Education Industry
- bilingual English/Spanish
- available to start immediately
- Financial Aid Experience helpful
- Campus Management experience helpful
Responsibilities
- Audit and review inactive student accounts to determine if an R2T4 calculation is required based on Federal Regulations; complete the calculation and process any required refunds within required timelines.
- Audit and review all students who have graduated to ensure student account is accurate, verify eligibility of funds and process any required refunds to meet Federal Regulations.
- Audit and review all inactive student accounts to ensure all credit balances are cleared within the timelines required by the Federal Regulations.
- Collaborate with the campuses and other departments to resolve outstanding issues.
- Provide support to the campuses with their questions and issues in reference to the withdrawal calculation and refund process.
- Address and discuss all regulatory compliance issues discovered in the daily functions with the Student Account Manager.
- Review VA documents in schooldocs and communicate with Certifying Officials, RPO and Military Affairs team if proper documentation is missing or corrections are needed.
- Open VA mail, stamp them, log them in the VA master spreadsheet, scan the letter in Schooldoc.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Educational Services
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
