Student Academic Services Administrator

ATS Institute of Technology, Nursing School • Chicago, IL

114d

About The Position

At ATS Institute of Technology, we are dedicated to supporting every student from enrollment through graduation. We are seeking a Student Academic Services Administrator who will play a pivotal role in ensuring a seamless academic journey for our students. This position is at the heart of academic records, registration, scheduling, and progression support, while also driving initiatives that improve student retention, re-entry, and persistence. You will serve as a trusted resource for students navigating policies and program milestones, while collaborating with faculty, advisors, and administrators to resolve barriers and promote student success. If you are detail-oriented, passionate about student achievement, and eager to contribute to a mission-driven institution, this is an opportunity to make a lasting impact on students’ educational journeys.

Requirements

• Bachelor’s degree in Education, Social Work, Psychology, Business Administration, or related field required; Master’s preferred.
• 3+ years in student services, academic records, registrar operations, or higher education administration.
• Proven success managing academic records, registration, scheduling, and compliance documentation; experience with student withdrawals, LOAs, and re-entry support.
• Familiarity with retention initiatives, accreditation standards, and SIS/LMS platforms.
• Strong communication, organization, data analysis, and problem-solving skills; detail-oriented with a student-centered mindset.

Responsibilities

• Manage student records from registration through graduation; oversee course, clinical, and class scheduling; and guide students through status changes (withdrawal, LOA, re-entry).
• Provide proactive outreach and intervention for at-risk students; foster a supportive environment that promotes persistence and program completion.
• Encourage and support students returning from leave or withdrawal, coordinating onboarding, registration, and scheduling.
• Ensure all records and registration functions comply with ABHES, IBHE, DOE, FERPA, and Title IX standards; maintain confidentiality and audit readiness.
• Generate enrollment, retention, and graduation reports; analyze trends; and provide insights to leadership and accrediting bodies.
• Document policies and workflows; identify opportunities to improve processes; and collaborate with IT and academic leadership on system enhancements.
• Serve as the central liaison for faculty, staff, and students regarding academic progression, deadlines, and institutional requirements.

Benefits

• Comprehensive Health Coverage – Medical, dental, and vision insurance.
• PTO & Paid Holidays – To rest, recharge, and focus on what matters most.
• Retirement Savings – 401(k) with employer match.
• Professional Growth – Tuition reimbursement and opportunities for ongoing development.
• Mission-Driven Work – Join a team committed to transforming lives through education and student success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree