TWDB - 26-24: STRM Business Analyst (Information Technology Business Analyst II-III)

Texas Water Development Board (TWDB)-posted 6 days ago
$5,099 - $6,164/Yr
Full-time • Mid Level
Onsite • Austin, TX
1,001-5,000 employees
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Only applicants who apply with a State of Texas application via the CAPPS online application system will be considered for this position. First time applicants will need to create an account https://tinyurl.com/CAPPS-Login in the CAPPS online application system at https://tinyurl.com/CAPPS-Jobs. Please visit our job opportunities page at https://tinyurl.com/How-to-Apply-in-CAPPS for more information about the Texas Water Development Board and answers to frequently asked questions. To view this position in greater detail, visit the CAPPS online application system. Texas Water Development Board’s Mission - Leading the state’s efforts in ensuring a secure water future for Texas. The Texas Water Development Board (TWDB) offers competitive compensation and benefits package including medical, dental, vision, 401(k), flexible spending, and flexible work alternatives so you can have a work/life balance! For more information about these benefits and more visit http://www.twdb.texas.gov/jobs/benefits.asp. The Texas Water Development Board does not discriminate on basis of race, color, national origin, sex, religion, sexual orientation, age, or disability in employment or provision of services, programs, or activities. Must meet agency in-office requirements Salary commensurate with experience and qualifications Salary Range: Information Technology Business Analyst II: $5,098.67/month - $5,797.00/month Information Technology Business Analyst III: $5,798.00/month - $6,164.35/month General Description Performs complex (journey-level) to highly complex (senior-level) business analysis work. Work involves utilizing the agency’s System for Tracking, Recording, and Monitoring (STRM) application and providing support across all divisions within the Office of Water Supply and Infrastructure. Coordinates the collection, development, and documentation of user requirements. Reviews, assesses, and develops business processes. Creates and validates user acceptance testing. Provides post-implementation support for systems, assists throughout the system development and maintenance lifecycle, and conducts research and special project activities. May train others. Works under general to limited supervision, with moderate to considerable latitude for the use of initiative and independent judgment. Reports to the Manager of the Technical Systems Oversight Department.

  • Facilitates the resolution of service requests.
  • Monitors system integration and user acceptance testing prior to implementation.
  • Assists developers, systems analysts, or customers on system applications, software, and hardware.
  • Provides production support to users of systems and applications, including on-site support as needed.
  • Develops and/or reviews complex system documents to convey business requirements and support efficient system design.
  • Analyzes user requirements, procedures, and problems to automate or improve STRM.
  • Establishes long-range objectives and specifies the strategies, technologies, and actions to achieve them.
  • Analyzes program policies and procedures to determine their effect on STRM.
  • Provides complex quality assurance consultation to, or oversight of, projects, assignments, or special initiatives.
  • Provides staff and users with assistance solving computer-related problems, such as malfunctions and program problems.
  • Develops training curriculum and conducts formal training sessions covering STRM.
  • Develops the design and/or review of test cases, processes change requests, and manages a project’s scope, acceptance, installation, and deployment.
  • May lead and/or participate in developing corrective actions plans for projects or programs determined to be out of compliance with established policies or processes.
  • May review complex project deliverables such as project charters, design documentation, test plans, and risk assessment plans, and may provide comments and suggestions to document owners.
  • Participates in and may lead oversight of the STRM Business Team.
  • Maintains confidential and sensitive information.
  • Ensures individual and team files (electronic and hard versions) are appropriately maintained and timely disposed of in accordance with the agency’s records retention procedures and schedule.
  • Maintains required certifications and licenses and meets the continuing education needs and requirements of the position to include, attending mandatory training courses.
  • May be required to operate a state or personal vehicle for business purposes.
  • Performs other duties as assigned.
  • Graduation from an accredited four-year college or university with a bachelor's degree in Business Administration, Computer Science, Management Information Systems, or a related field.
  • IT Business Analyst II: Three years of relevant work experience in business analysis.
  • IT Business Analyst III: Five years of relevant work experience in business analysis.
  • Relevant education and experience can be substituted for each other on a year-for-year basis.
  • Knowledge of local, state, and federal laws and regulations relevant to the Technical Systems Oversight Department.
  • Knowledge of the principles and practices of public administration.
  • Knowledge of software development lifecycle and systems development lifecycle concepts.
  • Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.
  • Knowledge of project management principles and practices.
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Knowledge of relevant state and federal funding programs.
  • Skills in using Microsoft Office programs such as Word, Excel, and Access.
  • Skills in use of internet, email, word processing, spreadsheet, presentation, and database software.
  • Skills in business analysis methodologies.
  • Skills in analyzing and evaluating complex information technology programs, policies, and issues.
  • Skills in developing creative and workable solutions to complex problems and issues.
  • Skills in interpersonal communication and the ability to interact effectively with a wide variety of customers and stakeholders.
  • Ability to maintain the security or integrity of critical infrastructure within Texas.
  • Ability to meet agency in-office requirements.
  • Ability to analyze and interpret technical information including regulations, policies, and automation system documentation/specifications.
  • Ability to communicate in writing, translate user/business needs into a technical style, communicate technical instructions to system users, analyze, evaluate, and integrate business rules into system requirements
  • Ability to adhere to work schedules, follow procedures with respect to leave and submit accurate timesheets by prescribed deadlines.
  • Ability to make mature, objective decisions and identify areas of potential problems.
  • Ability to perform effectively and willingly when changes occur in scope and nature of the work and work environment.
  • Ability to perform routine and non-routine work assignments accurately and on-time with little or no supervision.
  • Ability to perform assigned duties and improve work habits and/or output.
  • Ability to complete assigned work, on time, neatly and with infrequent errors.
  • Ability to interpret policies, procedures, and regulations.
  • Ability to provide prompt, courteous and accurate assistance and clear and concise communication to internal and external stakeholders both verbally and in writing.
  • Ability to work and cooperate with others in a team environment.
  • Ability to manage multiple tasks.
  • Ability to stand/sit/move to perform activities such as retrieve/replace files in a large file system for boxes up to 30 lbs.
  • Ability and willingness to travel 5% of the time, primarily within the State of Texas.
  • Ability to operate a vehicle (state or personal) for state business and maintain a driver’s license and driving record that complies with state and agency requirements.
  • Ability to work shifts that may exceed 8 hours, including early mornings, nights, and weekends.
  • Ability to train others.
  • Six or more years of relevant work experience related to business analysis.
  • Progressive work experience with financial assistance programs within the water industry, engineering field, finance industry, a governmental agency, and/or another related industry.
  • Experience in project work involving Microsoft Power Platform tools and applications.
  • Certification through the International Institute of Business Analysis (IIBA) or a comparable business analysis organization.
  • State agency database/application experience.
  • competitive compensation and benefits package including medical, dental, vision, 401(k), flexible spending, and flexible work alternatives so you can have a work/life balance!
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