Street Outreach Specialist

Catholic Charities Eastern Washington • Spokane, WA

124d

About The Position

The Street Outreach Specialist will work closely with Spokane Police Department, Code Enforcement, Spokane Fire Department, and Community Housing and Human Services in the City of Spokane to assist with outreach to homeless individuals and encampments in the community. This will include traditional street outreach, coordination with housing systems and resources in the community, and responding to requests for service through 311 and officer-initiated calls.

Requirements

• Bachelor’s Degree in Social Services or related field, or a Peer Support or Community Health Worker certification.
• At least 3 years of experience in the social services field, including at least one year of direct service to unhoused individuals.
• Experience working with issues of homelessness, substance abuse/addiction, mental health, and/or poverty.
• High level of professionalism and ability to navigate difficult situations with community partners.
• Ability to stay calm and work effectively to resolve crisis situations.
• High-energy, self-motivated, and self-disciplined team player.
• Ability to easily adapt to change.

Nice To Haves

• Lived experience that allows the successful candidate to understand and relate to program clients.

Responsibilities

• Provide street outreach services to assist individuals in unsheltered situations and encampments within the City of Spokane.
• Assist street outreach clients in connecting with resources, including the Housing Navigation Center, treatment services, and other individualized services to assist with stabilization.
• Coordinate with the City’s Encampment Resolution Program, including submitting referrals for shelter and housing through HMIS.
• Coordinate closely with the Spokane Police Department and Code Enforcement on encampment abatement.
• Respond to community requests for outreach or officer-initiated calls for services.
• Provide supportive advocacy and resource triaging through a trauma-informed lens.
• Develop and maintain partnerships with outreach teams and services from other agencies working with the unhoused population.
• Represent Catholic Charities in community outreach meetings and with partners in the City of Spokane.
• Assist clients with setting goals, developing action plans, and solving problems related to recovery, housing, employment, and stabilization needs.
• Partner with local systems to connect households with homeless housing resources.
• Enter data into the local Homeless Management Information System.
• Prepare monthly and quarterly reporting per grant requirements.
• Ensure confidentiality, integrity, and security of client protected health information.
• Utilize all forms of communication and database practices as directed by supervisor.
• Follow procedures to report suspected abuse or neglect as a mandated reporter.
• Adhere to the tenets of Catholic Social Teaching and Catholic Doctrine.
• Perform related functions necessary to support the mission and core values of Catholic Charities.

Benefits

• FREE Employee Medical Insurance
• FREE Employee Dental Insurance
• FREE Employee Vision Insurance
• Sick leave (8 hours of paid sick leave per month)
• Vacation (Minimum of 2 weeks paid vacation)
• Discounted health memberships
• Retirement (Employer contribution - 3% contribution and an additional 3% employer match)
• FREE Long-Term Disability Insurance
• FREE Life Insurance
• 13 Paid Holidays

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees