StreamLabs Customer Service CampusBridge Intern

Combined Insurance • Smyrna, GA

110d

About The Position

As a Customer Service Representative at StreamLabs, you will join a dynamic and fast-paced team dedicated to service excellence. You will play a crucial role in communicating with customers, guiding them through our processes, and acting as the primary liaison between customers and other service providers. You will utilize various communication methods, including phone, email, and text messaging, to engage with business referrals. Comprehensive training will be provided on our systems, general insurance and plumbing knowledge, and effective communication techniques.

Requirements

• Associate degree or some college coursework preferred.
• Experience in customer service, sales, or retail is required.
• Ability to manage multiple projects simultaneously.
• Familiarity with Internet of Things (IoT) technologies.
• Proficiency in Customer Relationship Management (CRM) software.
• Strong verbal communication skills.
• Experience with Microsoft Office 365.
• Excellent written communication skills.

Nice To Haves

• Exceptional time management skills with a proven ability to meet deadlines.
• Ability to prioritize tasks effectively.
• Enjoyment of a fast-paced work environment.
• Experience with smartphone-based applications.

Responsibilities

• Manage inbound business referrals efficiently.
• Contact customers promptly and professionally.
• Input sales orders accurately.
• Track shipments and update company systems accordingly.
• Respond to customer service requests as needed.
• Maintain precise inventory records of finished goods and raw materials.

Benefits

• Life insurance
• Health insurance
• Dental insurance
• Vision insurance
• Generous retirement savings plan
• Disability coverage
• Stock purchase plan
• Flexible spending accounts
• Tuition reimbursement
• Business casual dress code

What This Job Offers

• Job Type: Full-time
• Industry: Insurance Carriers and Related Activities
• Education Level: Associate degree