Responsible for business strategy, industry research, and product development. This requires a thorough understanding of the industry, market demands, competitive intelligence, services offerings, technology capabilities, and supporting business development tools. Knowledge of customer requirements, cross-sector leading practices, and the solution designs that have been previously developed for existing or pursued customers is very important. This position will be responsible for development and evolution of new service offerings; including appropriate industry research, business plan creation, go-to-market planning, operating model definition, identification of tools/capabilities, and implementation plans to aid in business pursuit and operation execution. Works closely with solution team members, customer development, operations, information technology, and marketing groups in order to validate that newly developed service offerings link to the business strategy and DHL has the execution ability. Expectations are that this position will stay current with business trends to provide appropriate solutions for new and existing business.