Grata-posted 9 months ago
$105,000 - $125,000/Yr
Full-time • Entry Level
NY

Grata is the leading private market dealmaking platform. We make it easy to find, research, and engage with private companies. Our platform has the most comprehensive, accurate, and searchable proprietary data on private companies, their financials, and their owners. We help leading investors (PE/growth), investment bankers, management consultants, and corporate development teams discover and win more deals. Grata has over 700 customers and has been widely recognized as the market leader by G2, PE Wire, and more. We are looking for a Customer Analytics Associate to join our new Strategy & Operations team! This is an exciting opportunity for a strategic and hands-on individual to play a key role in shaping and building Grata's newest team. You’ll work closely with leadership to tackle some of the company’s most important challenges. In this role, you’ll take ownership of projects from start to finish, become the backbone of our analytics efforts, and act as a trusted strategic partner to the Relationship Management, Account Management, and Product teams, driving impactful results across the business.

  • Identify & unlock strategic areas for growth by designing and managing customer territories, ensuring all teams have ample opportunities to meet and exceed their ambitious targets.
  • Perform customer and revenue analytics by creating and managing dashboards and KPI trackers for Relationship Management (RM) and Account Management (AM) functions, ensuring data integrity and providing actionable insights to leadership on retention, engagement, and expansion opportunities.
  • Be the go-to analytics expert by serving as the key analytical resource for the team, writing SQL queries in Databricks to extract critical insights, automate reporting, and drive data-driven decision-making.
  • Develop product and user engagement insights by supporting the product team through the analysis of user engagement, feature adoption, and customer retention drivers to guide product-led growth strategies.
  • 2-4 years of experience in management consulting, investment banking, or a high-growth environment
  • Strong data analytics and reporting skills. Comfort with financial modeling and SQL querying.
  • Proven track record of building data-driven plans, securing buy-in, and executing effectively—while staying focused on what drives the biggest impact in a fast-paced environment.
  • Highly organized and set a high bar for timeliness, accountability, responsiveness, and follow-through.
  • Medical, dental, vision plans: we offer plans with 80% coverage of premiums for employees
  • Company-sponsored lunch through Grubhub on a weekly basis
  • Unlimited PTO policy
  • Flexible Work Location (FWL) policy that allows you to work from home 24 days of the year
  • Other benefits: 12 weeks of parental leave, 401k, pre-tax commuter benefits, dog-friendly office
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