Strategy & Operations Lead

Sierra AI • San Francisco, CA

74d

About The Position

We are looking for a Strategy and Operations Lead to serve as a trusted advisor to our customer-facing teams (i.e., Agent Development and Sales). Collaborate closely with our broader go-to-market (GTM) team to develop and streamline operations. Responsibilities include leading revenue, compensation, headcount planning, and quarterly forecasts for GTM, as well as building attribution and propensity models to help predict and understand demand and customer flows.

Requirements

• 7+ years of experience in SaaS pricing, sales, marketing, and operations.
• Strong SQL ability.
• Strong understanding of developing GTM operations using data-driven decision-making.
• Degree in Business Administration, Finance, or related field, or equivalent professional experience.

Nice To Haves

• Expert knowledge of Salesforce.
• Experience working with Sales, Customer Success, and Product teams.
• Computer Science degree or coding experience.
• Familiarity with AI or conversational AI technologies.
• Previous 0-1 startup or fast-paced environment experience.

Responsibilities

• Serve as a trusted advisor to customer-facing teams.
• Collaborate with the go-to-market team to develop and streamline operations.
• Lead revenue, compensation, headcount planning, and quarterly forecasts for GTM.
• Build attribution and propensity models to predict and understand demand and customer flows.

Benefits

• Flexible (Unlimited) Paid Time Off.
• Medical, Dental, and Vision benefits for you and your family.
• Life Insurance and Disability Benefits.
• Retirement Plan (e.g., 401K, pension) with Sierra match.
• Parental Leave.
• Fertility and family building benefits through Carrot.
• Lunch, as well as delicious snacks and coffee to keep you energized.
• Discretionary Benefit Stipend giving people the ability to spend where it matters most.
• Free alphorn lessons.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Publishing Industries
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees