Strategy & Operations Labor Optimization Consultant

Impact Advisors • Chicago, IL

3d • $95,000 - $160,000 • Hybrid

About The Position

Impact Advisors is seeking a dynamic and motivated Labor Optimization Consultant to join our growing Labor Practice. In this client-facing role, you will support healthcare organizations in improving labor productivity, workforce performance, and operational efficiency across clinical and support service environments. This position offers a unique opportunity to contribute to client success while making a meaningful impact on the healthcare industry on a team that prioritizes a collegial, high-energy, and supportive environment. You will work closely with hospital leaders, department managers, and frontline teams to analyze labor performance, interpret operational data, and help translate insights into actionable improvement strategies. This role requires a strong understanding of hospital operations within a clinical setting—such as nursing units, perioperative and procedural areas, and ancillary or support services—paired with the ability to communicate clearly and confidently with client stakeholders. This position is well-suited for individuals who have led teams in a healthcare environment and are eager to expand their analytical skillset while developing as trusted advisors. The role offers meaningful exposure to executive-level discussions, hands-on coaching with frontline leaders, and the opportunity to make a measurable impact on both financial and clinical outcomes.

Requirements

• Bachelor's degree
• 2-5 years of experience working directly within an acute-care hospital environment, in a clinical, clinical operations, or hospital-based support role with firsthand exposure to patient care workflows and hospital operations.
• Analytical proficiency with the ability to interpret labor, staffing, volume, and productivity data and translate findings into clear, actionable insights.
• Strong understanding of hospital operations and clinical workflows, with the ability to connect operational realities to labor performance.
• Client-facing communication skills, including the ability to engage confidently with frontline leaders, managers, and executive stakeholders.
• High level of professional judgment, discretion, and attention to detail in preparing client-ready materials.
• Ability to coach and influence without authority, supporting change adoption and improved management behaviors.
• Strong organizational and time-management skills, with the ability to balance multiple priorities in a fast-paced consulting environment.
• Curiosity, humility, and a continuous-learning mindset, with a willingness to learn new tools, methodologies, and healthcare best practices.

Nice To Haves

• Prior experience leading or supervising a team (e.g., charge nurse, unit leader, manager, supervisor, or project lead) strongly preferred.
• Healthcare certifications or licenses (e.g., RN, allied health license, Lean/Six Sigma, or similar) are preferred but not required.

Responsibilities

• Support client engagements focused on labor productivity, staffing efficiency, and workforce optimization across clinical and support service departments.
• Analyze hospital labor, volume, and productivity data to identify performance trends, variances, and improvement opportunities.
• Prepare client-ready reports, dashboards, and analyses that clearly communicate findings and recommendations.
• Participate in on-site and virtual meetings with hospital leaders and department managers, serving as a trusted and professional client representative.
• Assist with frontline manager coaching by helping leaders understand labor metrics, staffing drivers, and operational best practices.
• Collaborate with senior consultants and practice leaders to support engagement planning, deliverables, and continuous improvement efforts.
• Apply knowledge of hospital operations, workflows, and staffing models to ensure analyses and recommendations are practical and actionable.
• Support change management efforts by helping leaders adopt new tools, processes, and labor management behaviors.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees