Strategy Director / Senior Director, Innovation & Partnerships (SVP)

Citizens • New York, NY

19h

About The Position

The Strategy Director / Senior Director, Innovation & Partnerships will play a
critical enterprise-level role in defining where the business plays and how it
wins across Treasury and Wholesale Payments. This leader will bring rigorous,
data-driven insight to high-impact strategic decisions, identify and advance
growth opportunities, and support executive leadership through clear
storytelling, business cases, and execution of select initiatives.

This role sits at the intersection of strategy, innovation, partnerships, and
product-led growth, partnering closely with senior leaders across Treasury,
Commercial Banking, Consumer, and Capital Markets to drive revenue, fee growth,
deposit capture, and differentiated client value. The position requires strong
strategic judgment, commercial acumen, and the ability to translate complex
analysis into actionable outcomes.

Requirements

• Extensive experience in strategy, innovation, product strategy, management consulting, or corporate development within financial services, payments, or fintech.
• Deep understanding of Treasury Management, Wholesale Payments, or adjacent banking products and business models.
• Demonstrated ability to lead market and competitive analysis and translate insights into actionable recommendations.
• Strong financial acumen with experience building business cases tied to revenue, deposits, P&L, and ROI.
• Proven ability to influence senior executives and work effectively across complex, matrixed organizations.
• Exceptional written and verbal communication skills, including executive presentations and board-level materials.

Nice To Haves

• Experience leading or executing strategic partnerships, embedded finance initiatives, or fintech collaborations.
• Background in digital payments, platforms, or large-scale product innovation.
• Experience working across multiple lines of business within a large financial institution.
• Advanced degree in business, economics, finance, or a related field.

Responsibilities

• Lead market, peer, and competitive analysis to develop a clear, objective view of industry dynamics, competitive gaps, and growth opportunities across Treasury and Wholesale Payments. Deliver actionable insights to answer high-leverage strategic questions and inform leadership decisions with rigor and clarity.
• Define and support strategic growth opportunities including partnerships, embedded capabilities, new business models, and potential investments. Develop and evaluate business cases tied to revenue, deposits, client impact, and long-term strategic value, supporting diligence and prioritization activities.
• Identify, structure, and help execute partnerships and strategic initiatives that advance product capabilities and accelerate growth. Drive coordination across lines of business, including Business Banking, Consumer, Commercial, and Capital Markets, to ensure alignment and successful execution. Serve as a connector across Product, Technology, Sales, Marketing, and Operations to ensure initiatives move from concept to execution.
• Act as a senior strategic partner to Product Management teams, helping shape vision, roadmap priorities, and investment decisions tied to Treasury and Payments capabilities. Support product leaders in articulating customer and business value, evaluating P&L impact, and identifying opportunities to drive profitability, fee income, and deposits. Bring a customer-centric lens to innovation, ensuring solutions are grounded in real client needs and enterprise scalability.
• Support executive storytelling through the development of leadership presentations, board materials, and clear success metrics tied to strategy execution. Establish and track outcomes to measure progress against strategic priorities. Influence decision-making at the senior leadership and executive level through concise, well-structured insights and recommendations.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees