Strategy, Communications, and Engagement Analyst

FidelityMerrimack, NH
23hHybrid

About The Position

Strategy, Communications, and Engagement Analyst The Role The Strategy, Communications, and Engagement Analyst, will support the critical initiatives in the Process Improvement vertical. In this role, you will be responsible for coordinating and delivering quality solutions that meet business objectives by providing strong business operations and communications stakeholder engagement expertise to partners throughout Fidelity’s fraud risk organization. The Team The Process Integration vertical plays a strategic role in ensuring cohesion and alignment across the entire Fraud Risk & Control organization. By receiving inputs from all other teams and transforming these signals into actionable programs, this team drives effective change and continuous improvement. The Process Integration team is responsible for managing change programs, overseeing technology elements, maintaining strategic relationships with business partners, and managing the organization's budget. Additionally, the team plays a crucial role in defining investment priorities, developing comprehensive business plans, and managing requirements for new resources, including technology, data, and personnel. The Process Integration vertical ensures that all functions work seamlessly together to achieve the organization's fraud prevention and detection goals, acting as a central coordinating body that aligns strategies and operations.

Requirements

  • 2+ years of experience in strategic communications or project management
  • Experience contributing to complex, multi-workstream programs
  • Experience working in fast-paced, matrixed environments, ideally within technology or financial services organizations
  • Strong verbal and written communication skills with experience building executive presentations
  • Experience presenting to senior leadership
  • Financial services experience preferred
  • Note: Fidelity will not provide immigration sponsorship for this position.

Nice To Haves

  • Financial services experience preferred

Responsibilities

  • coordinating and delivering quality solutions that meet business objectives
  • providing strong business operations and communications stakeholder engagement expertise to partners throughout Fidelity’s fraud risk organization
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