Strategy & Business Operations Manager

Udemy • San Francisco, CA

281d • $122,000 - $180,000 • Hybrid

About The Position

We're seeking a Strategy & Business Operations Manager to join Udemy's growing Strategy & Business Operations team. This is a fantastic opportunity for someone who wants to help shape the future of Udemy by partnering with leaders across the organization to conceptualize and drive projects that evolve our strategy and improve business operations. You will work directly with marketing, consumer growth, and cross-functional teams to accelerate our business and tackle mission-critical initiatives to enable us to achieve our long-term goals. This role will report to the Director, Strategy & Business Operations.

Requirements

• Minimum 4+ years of work experience in management consulting or 6+ years of work experience in business operations, corporate strategy, and/or business analytics
• Strong business acumen, analytical, and problem-solving skills with the ability to look at an issue from multiple angles and think broadly about the big picture
• Ability to manage through ambiguity and multiple, competing priorities

Nice To Haves

• MBA or advanced degree

Responsibilities

• Develop a deep understanding of Udemy's business and competitive landscape
• Identify, evaluate, and drive strategic initiatives that align with our goals and strategy, with an eye toward long-term value creation
• Dive into business performance and operational processes to identify opportunities for improvement and work with cross-functional partners to implement solutions
• Lead research and analysis on market trends, customer needs, and competitive threats to identify opportunities and risks to help shape our strategy
• Develop robust strategic recommendations based on data analysis, competitive analysis, market trends, and customer needs
• Leverage qualitative & quantitative insights to drive strategic decision-making with cross-functional teams and senior leadership

Benefits

• Unlimited access to Udemy courses
• Monthly UDays (meeting-free professional development days)
• Generous annual professional development stipend
• Flexible work culture
• Employee resource groups
• Fair Pay Workplace initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Education Level: Master's degree