Strategy & Business Operations Manager

Udemy • San Francisco, CA

87d • $144,000 - $180,000

About The Position

Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It's personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they're picking up something new or leveling up to stay ahead. We're seeking a Strategy & Business Operations Manager to join Udemy's growing Strategy & Business Operations team. This is a fantastic opportunity for someone who wants to help shape the future of Udemy by partnering with leaders across the organization to conceptualize and drive projects that evolve our strategy and improve business operations. You will work cross-functionally to accelerate our growth and tackle mission-critical initiatives to enable us to scale more effectively.

Requirements

• 5+ years of work experience in management consulting, business operations, and/or corporate strategy, MBA or advanced degree
• Self-starter who can learn on the fly, manage through ambiguity, and handle multiple priorities
• Strong business acumen, analytical, and problem-solving skills with the ability to look at an issue from multiple angles and think broadly about the big picture
• Strong interpersonal and communication skills to form effective relationships across all functions and at all levels throughout the organization
• Demonstrated ability to distill complex issues into structured frameworks, develop concrete action plans, and motivate cross-functional partners to execute against them
• Ability to accurately see the current state, to identify potential future risks and opportunities, and to envision and evaluate relevant future possibilities

Responsibilities

• Develop a deep understanding of Udemy's business and competitive landscape
• Identify, evaluate, and drive strategic initiatives that align with our goals and strategy, with an eye toward long-term value creation
• Lead investigations into business performance and operational processes to identify opportunities for improvement and work with cross-functional partners to implement solutions
• Lead research and analysis on market trends, customer needs, and competitive threats to identify opportunities and risks to help shape our strategy
• Develop robust strategic recommendations based on data analysis, competitive analysis, market trends, and customer needs
• Leverage qualitative & quantitative insights to drive strategic decision-making with cross-functional teams and senior leadership

Benefits

• Full access to Udemy courses
• Monthly UDay to invest in yourself
• Budget to spend on personal improvement
• Equity eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Education Level: Master's degree