Strategy & Business Operations Generalist

SentiLink

7h•$130,000 - $230,000•Remote

About The Position

SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transaction with confidence. We’re building the future of identity verification in the United States replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate. We’ve seen tremendous traction and are growing extremely quickly. Our real-time APIs have helped verify hundreds of millions of identities, starting with financial services and rapidly expanding into new markets. SentiLink is backed by world-class investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin. We’ve earned recognition from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the Forbes Fintech 50 list every year since 2023. Last but not least, we’ve even made history - we were the first company to go live with the eCBSV and testified before the United States House of Representatives on the future of identity. SentiLink supports a variety of ways to work, ranging from fully remote to in-office. We operate as a digital-first company with strong collaboration across the U.S. and India. We maintain physical offices in Austin, San Francisco, New York City, Seattle, Los Angeles, and Chicago in the U.S., and in Gurugram (Delhi) and Bengaluru in India. If you’re located near one of these offices, we would love for you to spend time in the office regularly. Some roles are hybrid or in-office by design. For example, our engineering team in India works primarily from our Gurugram office. Role: SentiLink hires high-caliber generalists to work on the company’s most important problems across strategy, operations, product, and go-to-market. Rather than hiring for a single predefined role, this position is part of a shared hiring pipeline for candidates who fit a common profile: highly analytical, high-agency builders and operators who can drive complex, cross-functional work. During the recruiting process, we will work with you to identify the role where you can have the greatest impact based on your strengths and interests, as well as business needs. Examples of roles you may be considered for include: Strategy & Operations (S&O) Solutions Analytics (SA) Product & GTM roles (e.g., PGTML, GTM Engineering) Product Management (select roles) AI Process and Strategy Growth or Revenue Leadership You will join the team aligned with your role and report directly into that function, with clear ownership and accountability from day one. This approach allows us to pair exceptional candidates with the highest-impact opportunities across the company.

Requirements

3-5 years work experience at a VC-backed startup, management consulting, banking or private equity firm (bonus if the role had an analytical focus), MBA a plus
Strong analytical & communication skills, comfortable with ambiguity and context-switching, a quick learner, drives work independently
Strong organizational skills, experience leading complex projects with limited guidance
Enthusiastic about becoming an expert in topics related to the future of financial services, fraud & identity
High-level communication skills and exceptional interpersonal skills
Ability to present ideas in a clear, user-friendly way
Attention to detail
Technical skills: you should be a pro with Google docs, sheets & slides; proficiency with SQL and/or Python a plus
Candidates must be legally authorized to work in the United States and must live in the United States

Nice To Haves

3-5 years work experience at a VC-backed startup, management consulting, banking or private equity firm (bonus if the role had an analytical focus), MBA a plus
Technical skills: you should be a pro with Google docs, sheets & slides; proficiency with SQL and/or Python a plus

Responsibilities

Leading strategic and operational initiatives (Strategy & Operations)
Owning key metrics, analyses, and business insights (Solutions Analytics)
Driving product and go-to-market efforts for new initiatives (Product/PGTML/GTM Engineering)
Managing cross-functional product development and execution (Product Management)
Designing AI-driven workflows and operational processes (AI Process and Strategy)
Building and scaling growth and revenue strategies (Growth/GTM)
Your specific responsibilities will depend on the role you are aligned to, but you will be expected to take ownership of complex, high-impact problems and drive them from definition through execution.