We're looking for a strategy and operations generalist to own the full customer onboarding experience onto Assured Health's AI-enabled provider operations platform. This role will be critical in setting new customers up for long-term success by guiding them through implementation, ensuring seamless adoption, and driving early wins that translate into measurable business impact. You'll partner closely with Customer Success, Sales, and Product to deliver a smooth handoff, clear onboarding journey, and exceptional customer experience. As we scale rapidly, you'll have the opportunity to build foundational processes from the ground up while directly managing customer relationships. The ideal candidate thrives at the intersection of project management and customer partnership , ensuring customers feel confident, supported, and able to realize value from Assured Health quickly while operating with high autonomy in an entrepreneurial environment.