Strategy and Operations Lead, gTech Ads Product

Google • Sunnyvale, CA

15h

About The Position

gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers.

The gTech Ads Strategy and Operations (gSO Ads) team is the strategic engine that powers the growth, efficiency, and scale of our gTech Ads ecosystem. As a Strategy and Operations Lead for the gSO Ads Product team, you will serve as the strategic powerhouse and operational backbone for the gTech Ads Enablement organization.

In this role you will be a problem solver who grows in ambiguity and operates with absolute accountability. You will partner directly with the gTech Ads Enablement leadership team, acting not just as a trusted advisor, but as an active advocate and challenger of the status quo. You will be expected to seamlessly bridge the gap between high-level strategy and on-the-ground execution. You will be orchestrating complex cross-functional alignment, leading through influence, and driving tangible improvements in customer experience and growth. You will shape the future of our Ads business.
The Go-to-Market Operations (GtM) team ensures Google's complex and ever-evolving Ads business runs smoothly. We are instrumental in setting go-to-market strategy, and ensuring flawless execution and operations against the strategy. We have teams embedded in each of the major Ads business areas as well as global teams that work across the business areas. Team members are analytical and strategic, with a pragmatic sense of how to get things done.

Requirements

• Bachelor's degree or equivalent practical experience.
• 6 years of experience in a management consulting, sales operations, business strategy or corporate advisory role.

Nice To Haves

• MBA degree.
• 2 years of experience in advertising, consultative sales, business development, or a digital media environment.
• 2 years of experience creating complex data sets, data modeling, and reporting.

Responsibilities

• Provide strategy and operations support to gTech Ads Enablement Leadership. Partner closely with the leadership team to actively advocate strategic initiatives and respectfully challenge existing paradigms to drive business excellence.
• Address highly complex, ambiguous problems by translating high-level strategic goals into concrete, actionable plans and project roadmaps.
• Drive and lead strategic and operational initiatives end-to-end with execution. Maintain full accountability for delivering results and implementing effective, on-the-ground changes.
• Define, track, and analyze key performance metrics to measure the impact of gTech Ads Enablement operations and strategic initiatives. Bring a relentless mindset of ownership to drive continuous improvement across Customer Experience (CX) and Customer Growth.
• Master stakeholder management by collaborating seamlessly across various gSO and GTM teams, gTech Ads Enablement and gTech Ads teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level