Strategic Technology Integration Manager

McDonald's Corporation•Chicago, IL

8d•$115,872 - $144,840

About The Position

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world. At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements. The Strategic Technology Integration Manager plays a relevant role in translating national restaurant technology strategy into detailed field execution across the U.S. business. This leader partners closely with Restaurant Technology, Restaurant Operations, Field Leadership, and Owner/Operators to ensure technology initiatives are deployed, embraced, and embedded in restaurant operations to drive measurable business outcomes. Operating with an enterprise approach, the role serves as a strategic integrator and trusted advisor— aligning national priorities with field needs, accelerating adoption, and ensuring technology investments improve guest experience, operational efficiency, and Owner/Operator profitability. The position reports directly to the U.S. Director of Strategic Technology Integration.

Requirements

High School diploma or equivalent.
Minimum 5 years of experience within Restaurant Operations.

Nice To Haves

Bachelor’s degree preferred.
Strong operations expertise with the ability to bridge technology and frontline Operational execution.
Agile, enterprise thinker capable of operating in ambiguity and handling multiple priorities.
Proven collaborator with the ability to influence without authority.
Strong problem‑solving, organizational, and time‑management skills.
Excellent interpersonal, written, and verbal communication skills.
Self‑starter with a positive attitude and continuous learning perspective.

Responsibilities

Orchestrate national restaurant technology initiatives across assigned Field Offices, ensuring alignment with enterprise strategy and annual business plans.
Lead proactive Technology Portfolio Management to ensure platforms remain relevant, integrated, and continuously refreshed.
Customize technology deployment targets based on local market requirements and operational readiness.
Serve as a trusted strategic partner to Field Vice Presidents, Owner/Operators, and Field leadership.
Develop and align technology priorities that support field business objectives and long‑term growth.
Act as an advocate for business impact—translating technology initiatives into clear value for operators and collaborators.
Ensure Field Office readiness for technology deployments, including sequencing, integration, and execution with other initiatives.
Lead all aspects of technology onboarding, deployment, and execution for new restaurants, relocations, and rebuilds to ensure timely openings with full functionality.
Partner with US Market Technology, OTMs, IPD, PMO, and Deployment teams to test, deploy, and support national initiatives.
Lead strategic communications on progress, results, trends, and takeaways across national, field, and local collaborators.
Develop and implement communication strategies that drive understanding, alignment, and adoption.
Provide mentorship to primary customers on incorporating technology routines into restaurant operations to increase sales, guest counts, and operator cash flow.
Collaborate cross‑functionally with Operations, Marketing, Development, Field Operations, US Technology, and other partners to align and sequence technology investments.
Provide expert advice and counsel to cross‑functional teams designing innovative operations technology solutions.
Maintain deep subject‑matter expertise across restaurant operations and operations technology initiatives.
Provide leadership, mentor, and direction to Field Office Operations Technology teams and M‑Tech Field Technology Leads.
Elevate talent, cultivate an inclusive and high‑performance culture, and exemplify McDonald’s values.
Ensure continuity of support through appropriate backup coverage within each Field Office.