Strategic Supply Chain Mgr, Branded Gift Cards

Amazon • Seattle, WA

53d

About The Position

Are you interested in accelerating a growing business? Part of the Amazon
Payments organization, Amazon's fast-growing Gift Cards (GC) business
significantly contributes to the company's profitability. Within Gift Cards, the
Branded Gift Cards team is responsible for managing Specialty Gift Cards (e.g.
Starbucks, GAP) and aspires to have the largest selection of gift cards on
Earth, from national brands to local neighborhood businesses.

This is an exciting opportunity for a high-performing, customer-centric, and
data-driven Supply Chain Manager in the North America Branded Gift Cards team.
As a Strategic Supply Chain Manager you will own defining and executing a Supply
Chain Roadmap for Branded Gift Cards. You will collaborate with a team of
Product, Vendor, and Marketing Managers to drive process improvements for the
vendors with a goal of maximizing product availability and operational
excellence. In this critical role, you are going to help define Supply Chain to
align it with Amazon procurement systems while collaborating with vendors. This
role will also support the US and CA vendor and marketing managers, leading
implementation of special projects, and helping team scale operations while
providing best in-class vendor and customer experience. This role will partner
with cross functional teams to support strategic growth initiatives.

We are looking for a candidate who brings enthusiasm for problem solving, is a
trusted collaborator with a team player mindset, and strong attention to detail.
Their exceptional collaboration and project management skills will help them
navigate the unknown and build relationship with a wide range of teams (tech,
geos, operations, vendors). The ideal candidate is also a hands-on analyst,
helping resolving escalations, and driving projects to improve customer
experience.

Strong candidates will have hands-on operations or inventory management
experience and knowledge in fundamental business principles. Candidates must
demonstrate the ability to succeed in managing catalog selection efficiently,
identifying problems/finding solutions, and building/improving processes. The
ideal candidate is able to lead and influence both internal and external teams
while maintaining a customer-centric philosophy.

Requirements

• 3+ years of with Excel experience
• 4+ years of supply chain, inventory management or project management experience
• Bachelor's degree, or 3+ years of professional or military experience

Nice To Haves

• Knowledge of the principles of statistical inventory control
• Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma

Responsibilities

• Identifying and delivering improvement opportunities around demand and production planning
• Monitoring, analyzing and owning Key Performance Indicators such as: Out of Stock rate, Total Inbound lead time, confirmation rates, including presenting insights, themes and trends to Leadership.
• Responsible for leading process improvement efforts, including: scope alignment with local and regional business leaders, process design, data analysis, timeline management, and presenting results to senior management.
• Own Business Reporting and Catalog and ASIN management including troubleshooting and tech /product issue resolution.
• Build strong relationships with internal stakeholders to understand and evaluate business priorities, define shared opportunities and requirements, drive timely decisions, and establish information sharing mechanisms. Work alongside stakeholders to define and execute actions from identification to implementation while influencing with and without authority.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level