About The Position

The Strategic Senior Technology Specialist executes Ricoh’s core equipment and basic services strategy within assigned accounts, partnering closely with the Client Executive across Strategic and Enterprise Accounts.

Requirements

  • Bachelor’s degree or equivalent relevant experience.
  • 5–10 years of experience selling into Fortune 5000 companies.
  • Proven consultative selling skills.
  • Strong negotiation and sales skills.
  • Deep understanding of customer approval processes and internal workflows.
  • Ability to sell service annuities and manage change orders effectively.
  • Demonstrated success using collaboration to build influence.
  • Strong understanding of the core product and services portfolio.
  • Ability to independently develop and deliver value propositions.
  • Excellent verbal and written communication skills.
  • Proven ability to build and maintain professional relationships.
  • Keeps current with market trends and industry changes.
  • IT‑savvy with a strong understanding of enterprise architectures.
  • High learning agility.

Responsibilities

  • Work with the Client Executive to execute equipment and basic services strategy within assigned accounts.
  • Independently lead customer engagements, meetings, and opportunity development—leveraging SMEs and other resources to position, propose, and close deals.
  • Efficiently qualify opportunities and develop proposals that meet or exceed customer requirements.
  • Craft and position the Ricoh portfolio to best fit customer needs.
  • Assess customer fit, requirements, and financial affordability.
  • Lead pricing, proposals, and negotiation processes.
  • Propose, sell, and deliver profitable core equipment and basic services.
  • Collaborate with matrixed teams to ensure high‑quality deliverables for clients.
  • Build trust, confidence, and influence with clients through effective collaboration.
  • Clearly articulate Ricoh’s industry positioning and value proposition.
  • Perform other duties as assigned.

Benefits

  • Choose from a broad selection of medical, dental, life, and disability insurance options.
  • Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
  • Augment your education with team member tuition assistance programs.
  • Enjoy paid vacation time and paid holidays annually
  • Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
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