Strategic Resource Manager

Hub International Insurance•Chicago, IL

4d•Hybrid

About The Position

The Strategic Resource Manage r (SRM) is a critical role supporting HUB’s Commercial Lines organization, specifically the Nonprofit Practice and Education Practice . As a strategic partner to Practice leadership, the SRM strengthens sales efforts, drives Practice visibility, and enhances engagement across HUB. This position is ideal for a resourceful, self-directed, and highly organized professional who thrives in dynamic environments and can create structure, develop solutions, and influence outcomes through strong planning, communication, and project management skills. The SRM will serve as a central point of coordination for Practice leaders and members, ensuring they are equipped with tools, resources, and materials that advance our business development, client retention, and Practice growth objectives. The SRM plays an indispensable role in strategy execution for the Nonprofit and Education Practices. Practice leaders view this position as a strategic partner, planner, and trusted advisor, while Practice members rely on the SRM for support, clarity, and coordination across a wide range of activities. This role sits at the center of a growing, strategically important area of HUB and offers significant long-term development opportunities for high-performing individuals.

Requirements

Bachelor's degree in Business, Marketing, Project Management, Public Relations, Education, Nonprofit Management, or a related field preferred.
Intermediate skills in Microsoft PowerPoint and Word; working knowledge of Excel
Exposure to CRM systems (Microsoft Dynamics) and SharePoint preferred
Superior written and verbal communication skills across all organizational levels
Strong relationship-building skills; proactive and collaborative work style
Ability to manage multiple priorities with accuracy and dependability

Nice To Haves

Insurance sales support experience or prior work at an insurance brokerage is preferred but not required.
Strategic thinker with strong planning and organizational capabilities
Calm under pressure; maintains reliability in fast-paced environments
Service-oriented, adaptable, and culturally aware
Strong sense of urgency and ability to prioritize effectively
Collaborative, approachable, and skilled at relationship building
Excellent oral and written communication skills
Creative problem solver with attention to detail
Tech-savvy and comfortable learning new tools
Strong project and process management capabilities
Ability to support and influence multiple stakeholders

Responsibilities

Serve as direct support to Practice leadership in executing strategic initiatives for the Nonprofit and Education Practices.
Showcase HUB value propositions, differentiators, and Practice capabilities in internal sales meetings and new business pitch environments.
Support the development and management of RFPs, proposals, benchmarking materials, sell sheets, and other Practice-related collateral.
Partner with Producers and Practice members to support sales and client retention activities, conducting targeted research as necessary through Cause IQ, CharityCAN, miEdge, and other platforms
Coordinate support for internal and external conferences, associations, workshops, and Practice events.
Develop and execute vertically focused sales campaigns tailored to the Nonprofit and Education sectors.
Being an ambassador for both Practices in the broader HUB SRM network
Collaborate with Hub’s Corporate Marketing team to develop collateral and improve Practice visibility
Manage distribution groups across Commercial Lines to streamline team communication.
Act as the primary point of contact for Practice-related tools, resources, and product-focused platforms.
Promote awareness and adoption of new tools and systems across the Practices.
Utilize Microsoft Office applications (PowerPoint, Word, Excel) to develop impactful materials.
Support use of internal systems such as Seismic, SharePoint, Microsoft Dynamics, OneDrive, Power BI, and HUB intranet resources.
Facilitate virtual meetings using Teams and Zoom.
Promote the Nonprofit and Education Practices throughout HUB to drive visibility, engagement, and alignment.
Be Boundaryless: work seamlessly across the US, Canada and Employee Benefits.
Build, maintain, and organize Practice content on HUB’s intranet, ensuring accessibility and accuracy.
Provide project management support for Practice initiatives, timelines, and deliverables.
Coordinate communication and collaboration across multiple stakeholders and regions.
Manage logistics for Practice activities, including events, content development, and internal campaigns.