Strategic Program Senior Manager/Director

Salesforce•Chicago, IL

About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Overview of the Role We are looking for a highly accomplished and experienced Strategic Program Manager to join our Strategy team within the Learning and Enablement organization. This is a high-impact role for a proven strategic thinker who can drive complex, cross-functional programs from concept to global delivery. You will manage and execute a portfolio of the organization's highest strategic priority initiatives, with a significant focus on Go-to-Market (GTM) enablement and large-scale organizational transformation. You will serve as the primary strategic partner for senior stakeholders, translating executive objectives into clear, measurable, and actionable global plans. Success in this role requires a bias for action, exceptional structured problem-solving skills, and the ability to influence without direct authority.

Requirements

8+ years of experience in strategy consulting, business transformation, or leading a highly strategic Program Management Office (PMO) in a global setting.
Proven track record of independently designing, managing, and delivering complex, enterprise-level strategic programs with a global scope.
Significant experience with GTM functions and sales enablement, demonstrating an understanding of how capability and readiness programs translate into sales performance.
Exceptional Strategic Thinking and Structured Problem Solving: The ability to take a highly ambiguous, high-level business challenge and structure it into a clear, actionable program roadmap.
Strong Senior-Level Communication and Influencing Skills: Ability to effectively manage and influence senior leaders distilling complex topics into clear decision points and compelling rationales.
Bias for Action and Execution Focus: Proven ability to thrive in ambiguity, take initiative, and move with urgency from strategy definition to precise, high-quality execution.
Data and Impact Measurement: Experience setting up program KPIs, establishing governance, and presenting the measurable Return on Investment (ROI) and business impact of strategic initiatives.

Responsibilities

Strategic Design & POV Development: Design the foundational strategy and develop clear, defensible points of view (POVs) for high-priority executive initiatives, framing the problem, defining success criteria, and charting the long-term path for global execution.
Program Design and Management: Own the end-to-end design, planning, and execution management of complex, multi-year strategic programs focused on operational transformation and critical GTM enablement for the global sales organization.
Stakeholder Alignment and Partnership: Serve as a trusted strategic partner to Leaders across functional groups. You will be responsible for connecting the dots across disparate initiatives and securing cross-functional alignment on program objectives and milestones.
Organizational Change Execution: Design, lead, and execute robust change management strategies necessary for the successful adoption of new operating models and strategic capabilities across the global organization.
Strategic Communication: Translate executive-level strategies and complex program details into clear, compelling narratives and presentations suitable for senior internal audiences, driving clarity and commitment across teams.
Data-Driven Accountability: Implement and manage the governance framework for your program portfolio, leveraging data and analytics to track key metrics, measure tangible business impact, and continuously optimize program effectiveness.

Benefits

Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

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