Strategic Program Manager, AWS Technology, AI, and Analytics (TAA)

Amazon • New York, NY

1d

About The Position

The Technology, AI, Analytics and Executives In Residence (TAA & EIR) team within AWS Marketing is responsible for powering our vision to become the best B2B marketing organization in the world by using technology to improve customer and marketer experience. We are looking for an experienced Senior Strategic Engagement and Program Manager to partner with the executive leadership to drive organizational effectiveness, change management, strategic initiatives, and external engagements. The role demands strong program, stakeholder management, and communication expertise.

Requirements

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• 3+ years of change management experience
• Experience working cross-functionally with sales, account teams, and marketing organizations

Nice To Haves

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Knowledge of general AI tools
• Proven experience coordinating executive-level customer engagements and stakeholder relationships
• Strong written and verbal communication skills with the ability to synthesize complex information into executive-ready formats (pre-briefs, decision memos, status updates) through creative storytelling and content

Responsibilities

• Engagement Management: Partner with sales, marketing, and customers to identify, prioritize, and enable high-value direct customer engagements, speaking, and other external engagements for the Director. This includes assessing requests against business priorities, understanding customer needs, and ensuring that engagements maximize the value for our customers and businesses. This includes working with account teams on briefing materials, demo coordination, and driving post-engagement follow-up.
• Organizational Effectiveness: Collaborate with the Leadership Team (LT) on organizational effectiveness including LT meetings, offsites, team meetings, office hours, and business reviews. This includes driving agenda aligned with the key organizational priorities, working across stakeholders for preparation and follow-up. Drive strategic organizational initiatives working with the Director to improve effectiveness. Change management for key initiatives through communication, enablement, and training.
• Strategic Initiatives: Drive strategic programs spanning multiple organizations or requiring executive sponsorship. Lead business case development and investment prioritization for major initiatives. Manage strategic partnerships and key business decisions.

Benefits

• sign-on payments
• restricted stock units (RSUs)
• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed