Strategic Program Manager

Snowflake•Bellevue, WA

About The Position

Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. The Strategic Program Management (SPM) team drives Snowflake’s most critical Go-to-Market initiatives. We bridge the gap between new product feature launches and sales readiness, ensuring our programs align with company strategy and goals. By leading end-to-end delivery, we help Snowflake scale efficiently and provide consistent value to our customers. Role Overview The Program Manager (PM) serves as the cross-functional backbone for Snowflake’s most critical initiatives, driving the end-to-end delivery of enterprise, operational, and customer-facing programs. You will bridge the gap between high-level business objectives and technical execution, ensuring that complex, multi-project programs remain aligned with Snowflake's strategic goals.

Requirements

7+ years in Program Management (PM), driving large-scale enterprise/GTM initiatives in current cloud technologies.
Knowledge of modern data warehousing principles, data lake architecture, and leveraging public cloud services (e.g., AWS, Azure, or GCP) for large-scale data platforms.
Ability to thrive and succeed in a dynamic environment not slowed down by ambiguity or competing priorities.
Deep Go-to-Market (GTM) experience, specifically bridging product launches and sales readiness.
Experience in leveraging or driving AI Innovation to streamline processes for standardization and scale.
Direct experience in defining and monitoring Key Performance Indicators (KPIs) for performance and business outcomes at a program level.
Experience working cross-functionally with sales, product management, engineering, and other functions involved in product and sales Go-to-Market (GTM).
Effective verbal and written communications and presentation skills, with the ability to interact with technical and non-technical groups.
Excellent analytical, problem-solving, consultative, and organizational skills.

Nice To Haves

Direct experience with the Snowflake Data Cloud, including expertise in modern data warehousing, data lake architecture, and cloud services (AWS, Azure, or GCP).

Responsibilities

Program Strategy & Definition
Requirements Definition: Work closely with Sales, Product, Engineering, and Marketing to define program requirements and ensure they map to overall business objectives.
Strategic Alignment: Ensure the program remains strictly aligned with Snowflake’s high-level business objectives and GTM strategies.
Customer Integration: Partner with strategic customers to identify and define large-scale, enterprise-wide programs for Snowflake services.
Execution & Delivery Orchestration
Central Orchestration: Act as the primary coordinator for diverse teams—including Sales, Engineering, Product, QA, Operations, Legal, and Support—to ensure cohesive delivery.
Planning: Develop detailed program plans covering scope, resource allocation, and critical path tasks.
Impediment Resolution: Proactively identify and resolve technical and non-technical bottlenecks to maintain team velocity.
Governance & Risk Management
Framework Design: Establish decision-making frameworks, review cadences, and clear escalation paths across all organizational levels.
Risk Mitigation: Analyze program risks and dependencies to develop robust mitigation plans and contingencies.
Performance Tracking: Define and monitor KPIs to measure project health, performance, and the success of business outcomes.
Stakeholder Management & Communication
Consensus Building: Drive agreement among diverse stakeholders who may have conflicting priorities.
Data-Driven Reporting: Provide regular status updates to executive leadership, translating complex technical details into actionable insights for non-technical audiences.
Documentation: Maintain program documentation, process flows, and best practices to ensure transparency.
Continuous Improvement & Scaling
AI Innovation: Leverage cutting-edge AI capabilities to streamline program management processes and drive the development of intelligent templates and workflows that standardize delivery across the organization, ensuring consistent quality as the program scales.
Process Design: Design and champion repeatable, scalable templates for release management, program intake, and technical reviews.
Efficiency Analysis: Constantly analyze execution for inefficiencies and implement improvements to delivery processes.