Strategic Privacy Program Director

JPMorgan Chase & Co.•New York, NY

14h

About The Position

Join our Firmwide Chief Data Office and play a pivotal role in modernizing privacy management and governance practices. As a Strategic Privacy Program Director, you will lead high-impact initiatives, partner with cross-functional teams, and help enable responsible innovation while meeting regulatory requirements. As an Executive Director for Strategic Execution within the Firmwide CDO, you will be responsible for program managing transformation initiatives for the Firmwide Privacy Office. You will oversee and drive multiple privacy initiatives as part of a firmwide privacy program uplift, delivering new and enhanced products, solutions, operating models, and processes to mature the firm’s privacy program. This role is critical in enabling responsible innovation and ensuring regulatory compliance.

Requirements

10+ years of industry experience, including direct experience in program management, privacy transformation, or privacy operations.
Experience managing strategic or transformational change, or product development.
Demonstrated knowledge of privacy principles, regulations (e.g., GDPR, CCPA), and best practices.
Demonstrated ability to manage tight delivery timelines and ensure execution of strategic change.
Ability to build consensus and progress initiatives in a highly collaborative, cross-functional, and matrixed environment.
Excellent leadership skills for programs, projects, teams, and/or employees.
Strong communication skills and ability to articulate complex ideas and challenges succinctly.
Proficiency in MS Excel and PowerPoint.

Nice To Haves

Strong background in privacy, data protection, or data governance.
Experience and technical knowledge of privacy management, data governance, big data platforms, or data architecture.
MBA and/or advanced degree from a top-tier program.
Privacy certification (e.g., CIPP, CIPM, CIPT) preferred.
Experience leading design workshops and brainstorming sessions; comfortable with public speaking.
Ability to influence people at all levels across a broad variety of functions.

Responsibilities

Lead strategic change initiatives end-to-end, ensuring adherence to timelines, budgets, and quality standards.
Drive the privacy program’s strategic transformation and uplift, overseeing firmwide privacy uplift programs.
Partner with Firmwide Privacy Office leads on the design and structure of key programs and projects.
Gather, synthesize, and prioritize requirements from Lines of Businesses, Corporate Function privacy and data teams, and firmwide stakeholders such as Legal and Compliance.
Partner with Product and Technology teams, along with firmwide groups, to oversee the design, development, testing, and implementation of initiatives, managing all phases of execution and transition/go-live.
Develop business cases for strategic programs and acquire necessary funding to deliver the roadmap.
Communicate the strategic roadmap and priorities to key stakeholders and senior management.
Establish governance frameworks to oversee delivery of the strategic roadmap, ensure stakeholder engagement and alignment, and deliver status updates.
Program manage large cross-functional teams and drive accountability with Lines of Businesses, Corporate Functions, and firmwide stakeholders to deliver expected outcomes.
Identify potential roadblocks or emerging risks and escalate issues as needed.
Design program success measures and metrics aligned to organizational goals, and communicate progress and related reporting to senior executives.