The End-to-End Member Experience Transformation and Health Plan Correspondence Output Management team is positioned to radically improve how we communicate with customers, aligning with our mission to make complex healthcare simple. The Strategic Planning & Performance Principal will report to the Senior Director and lead stakeholder engagement internally and with vendors, driving quality interactions, transparency, and performance oversight. This role requires solving complex challenges through innovative, scalable, and sustainable solutions, operating cross-functionally to meet success criteria while building a strong community of practice and standards across the transformation portfolio. Candidates must demonstrate proven business process, analytical, interpersonal, and communication skills, with the ability to work independently and execute flawlessly.
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Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees