Strategic Partnership Account Manager (Remote)

Rula•Los Angeles, CA

2d•Remote

About The Position

We’re hiring a Strategic Partnership Account Manager to own and grow enterprise employer relationships after initial launch. You will manage a portfolio of employer partners, driving sustained engagement, launching repeatable campaign initiatives, and generating measurable employee utilization over time. This role requires strong ownership and operational rigor, along with a proven ability to drive outcomes within a defined book of business. You will lead strategic planning conversations, coordinate cross-functional execution, and ensure each partnership delivers clear, measurable impact. You’ll operate as the commercial owner of your accounts: protecting retention, increasing engagement depth, expanding campaign scope, and translating employer commitment into sustained employee starts.

Requirements

5+ years of experience in B2B account management, customer success, or partnership management, with demonstrated success growing and retaining existing accounts.
4+ years owning performance-based metrics tied to account growth, retention, engagement, or utilization.
3+ years managing enterprise clients (3,000+ employees) in complex, multi-stakeholder environments.
Experience leading structured business reviews, strategic planning conversations, or annual account planning with external stakeholders.

Nice To Haves

1+ years of experience at a high-growth startup and/or within healthcare; familiarity with institutional knowledge and healthcare systems strongly preferred.
Experience using CRM systems (e.g., Salesforce), with the ability to manage a sales pipeline, track performance, and support forecasting.
Proven ability to sell into complex, multi-stakeholder environments, including navigating longer sales cycles.
Experience selling to HR leaders, health plans, broker/consulting firms, or adjacent healthcare stakeholders, including engaging executive-level decision-makers.
Experience owning a quota-carrying book of business, with clear performance metrics tied to engagement, utilization, or account growth.

Benefits

100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
401(k) plan access: Start saving for your future
Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
Employee Assistance Program (EAP): Support for your mental and physical health
New hire home office stipend: Set up your workspace for success
Quarterly department stipend: Fund team-building activities or in-person gatherings
Wellness events and lunch & learns: Explore a variety of engaging topics
Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all