Strategic Partner Manager

Sunstone Credit • New York, NY

3d • Onsite

About The Position

Sunstone is seeking a Strategic Partner Manager to join our team. Sunstone's partners are solar installers and developers selling solar systems to and installing solar systems for businesses. You will play a key role in expanding Sunstone’s commercial impact by owning and developing a portfolio of partner accounts. Your focus will be to deepen relationships, drive product adoption, and uncover new opportunities for mutual growth. This role is ideal for a self-starter who thrives in ambiguity and is motivated to improve what exists rather than accept the status quo. You’ll bring a high level of ownership to your accounts, balancing strategic thinking with day-to-day execution. Success in this role requires hyper-responsiveness, exceptional organization, curiosity, and resilience. You can expect significant autonomy in a fast-moving, evolving industry, with the opportunity to shape both your role and our partner strategy as Sunstone grows. Join us in building an agile, partner-focused, values-driven company.

Requirements

• At least two years of professional experience in a B2B customer facing role. Finance or solar background preferred, but not required.
• Driven, resilient and goal focused in everything you do. Unafraid to spend significant time calling, researching and managing a portfolio of accounts
• Engaging, confident and energetic with the ability to create rapport and inspire action
• Highly organized, responsive and committed to providing a good experience for partners while representing Sunstone
• Strong written and communication skills. Able to convey professionalism, personality and brand identity via phone calls, emails and other digital mediums
• Demonstrated commitment to mission-driven work
• Bachelor's degree or associate degree desired

Responsibilities

• Develop a deep understanding of each account’s structure, priorities, and business objectives by asking thoughtful, sometimes challenging questions and probing beyond surface-level needs
• Proactively engage partners to ensure a seamless experience for new loan applications, while coordinating with internal cross-functional teams to support the successful execution of Sunstone-approved projects
• Build and maintain strong, trust-based relationships with key stakeholders across each account
• Serve as a primary point of contact, ensuring questions and issues are addressed accurately and expeditiously via email, phone or text (Sunstone number provided).
• Identify opportunities for account expansion and increased product adoption, partnering closely with the director level members of the BD Team to develop and execute growth strategies
• Leverage Sunstone’s thought leadership—including webinars, best practices, and market insights—to deepen engagement with both new and existing partner contacts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree