Strategic Operations Manager

Parentsquare • Santa Barbara, CA

79d • $130,000 - $160,000 • Remote

About The Position

Strategic Operations Manager is a rapidly growing Santa Barbara-based company that's changing the way schools and parents communicate every day. Sound simple? We strive to keep it that way! Our mission is to give schools the power to incredibly enhance family engagement for all students. and RemindHub, our flagship products, serve over 22 million students and drive our mission by providing unified communications tools -forms, sign ups, payments, RSVPs, direct messaging, language translations, chat and more. Remind Chat, our free product, reaches over 80% of K-12 students, providing a safe and easy-to-use platform for direct communication between teachers and families. And our latest innovation, SmartSites, offers state-of-the-art websites for school districts, enhancing their online presence and accessibility. We are not just creating a product; we are creating empowered educators and engaged parents to improve the lives of all students. We are passionate advocates for our customers and for our employees and we invite you to join us on this exciting journey.

Requirements

• 3+ years of experience in a highly analytical and strategic role, such as management consulting, investment banking, or business operations / strategy role at a tech company.
• A strong quantitative and analytical toolkit, with proficiency in financial modeling / data analysis, and working directly with data science teams.
• Proven ability to lead and influence cross-functional teams in stand-alone capacity, building strong relationships with stakeholders at all levels.
• Excellent verbal and written communication skills, with the ability to articulate complex strategies and results to diverse audiences.
• A proactive, self-starter attitude with a passion for driving results and a high degree of ownership.

Responsibilities

• Analyze product usage and customer feedback to identify and implement opportunities to drive user behavior changes such as reducing overcommunication and increasing app adoption.
• Own the development and execution of a pricing and packaging strategy aligned with the company's business objectives, based on factors such as historical pricing, customer behavior, market conditions, and competitive landscape.
• Identify, prioritize and implement high-impact initiatives that improve efficiency and scalability across the organization.
• Lead data clean-up / enrichment initiatives to ensure our data is clean, reliable, and supports future business needs and decision-making.
• Work with the Finance organization to implement and scale other high-priority initiatives across the organization.

Benefits

• Employer-paid health insurance (including dependent coverage)
• An employer-matched 401K retirement savings program from day 1
• Paid Parental Leave
• Stock options
• Health + wellness reimbursements
• PTO that increases each year
• 15 paid holidays, including your birthday!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Telecommunications