About The Position

Join us on a mission to revolutionize the healthcare industry! We're passionate about advancing health through innovative technologies that empower patients, support clinicians, foster breakthrough innovations, and save lives. Our vision? To create a human-centric healthcare experience powered by unified global data, ensuring healthcare is accessible and equitable for all. Are you ready to help us build a better, more connected world of healthcare? If you’re driven by the impact technology can have on improving health outcomes and are eager to make healthcare more human, then we want YOU to be a part of our team! As our Strategic Implementation Owner, you will play a key role in shaping and driving the success of large-scale client implementations. You’ll oversee the entire implementation process, optimizing methodologies to ensure they align with both client needs and organizational goals. You'll act as a critical liaison between cross-functional teams and clients, championing process improvements, standardization, and optimization efforts. This is more than just project management—it’s about transforming healthcare systems and improving lives through successful deployment. You'll lead the charge in identifying process inefficiencies, guiding teams through best practices, and continuously refining our approach to ensure consistent, top-tier delivery across all projects.

Requirements

  • You have 5+ years of experience in project management, EHR implementation, or process optimization, with significant experience in client-facing roles.
  • You bring a deep understanding of implementation strategies and process improvement methodologies, and have a background in collaborating with internal and external stakeholders to drive impactful changes.
  • You are an exceptional communicator with the ability to manage relationships and collaborate effectively across diverse teams and departments.
  • You have a natural ability to solve complex problems, develop strategic solutions, and execute changes that improve overall project success.
  • You’re skilled at training and mentoring teams on new strategies and process changes to ensure adoption and continuous improvement.
  • A Bachelor’s degree or equivalent professional experience.

Nice To Haves

  • At least 2 years of experience with EHR Implementation.
  • Six Sigma experience highly preferred.
  • Highly organized with the ability to manage multiple projects simultaneously.
  • A self-starter who thrives in a fast-paced environment and can handle tasks independently.
  • Proficient in collaborating with stakeholders to optimize processes and drive continuous improvements.
  • Experienced with Agile, Scrum, or similar project management methodologies.
  • Excellent written, verbal, and presentation skills.
  • Advanced proficiency in Microsoft Excel (data analysis, data manipulation, reporting, and project tracking).
  • Strong time management and organizational skills, with a keen eye for detail and excellent follow-through.
  • Comfortable with ambiguity and navigating complex, evolving environments
  • PMP Certification from the Project Management Institute (PMI) is preferred but not required.
  • Knowledge of working with the Federal Sector is a BIG plus.

Responsibilities

  • Oversee and optimize large-scale client implementation strategies, ensuring they are aligned with both the client’s needs and our organizational goals.
  • Drive process optimization efforts and identify areas for improvement, ensuring more efficient and streamlined deployments with fewer bottlenecks.
  • Serve as a subject matter expert on internal tools, systems, and processes, ensuring smooth, consistent deployment activities across all projects.
  • Build and maintain strong relationships with clients and internal teams, offering expert guidance and fostering collaboration across departments, including project management, deployment, and operations.
  • Lead training efforts for internal teams to ensure they are up to speed on new strategies, methodologies, and process changes.
  • Continuously refine and optimize implementation methodologies, ensuring that lessons learned from each project are integrated into future deployments.

Benefits

  • flexible medical
  • life insurance
  • retirement options
  • volunteer programs
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