Strategic Government Advisor

TEKsystemsBaltimore, MD
Remote

About The Position

The Strategic Government Advisor (SGA) serves as a trusted advisor and strategic partner to TEKsystems and TEKsystems Global Services (TGS) government clients, combining deep public sector insight with commercial acumen. This role ensures long-term customer success, fosters high-level relationships, and drives the growth of public sector accounts through strategic advisory, innovation, and delivery excellence. It is a hybrid role that bridges government policy understanding, strategy, sales, advice, and execution. The SGA works collaboratively and cross-functionally with TGS/TEKsystems sales and presales leadership to improve client relationships, ensure consistently excellent program delivery, and increase overall client engagement and profitability. The SGA defines the portfolio management plan, including strategy, cross-practice collaborations, delivery excellence, and program management innovations, and ensures clear communication with the customer. This role provides clients with thought leadership to help them transform and grow their operations and requires up to 50% travel. The SGA acts as the primary voice of the customer back to the TEKsystems team to drive effective and customer-centric solutions, focusing on customer value delivery, portfolio program delivery excellence, and expansion of services across the TEKsystems ecosystems. This leader must be able to collaborate and exercise influence within TEKsystems Global Services and within customer organization’s executive suite, maintaining industry/functional expertise and knowledge of key industry issues impacting the state and Local governments marketplace, particularly in areas like Digital Transformation, Analytics, Data, AI & ML, Application Management and Modernization, Cloud and Agile Transformations, and OCM/ECM principles.

Requirements

  • Bachelor’s degree or equivalent, relevant experience
  • 10 or more years of experience working in or with experience in government consulting, public affairs, or public sector account leadership
  • 10 or more years of experience in information technology and/or professional services with an emphasis on Cloud Services (AWS, Azure), DevOps ToolChain, Data Services and EDH, Application Development, Security/Compliance enterprise level integration experience and knowledge
  • Experience in developing solutions and delivering and administrating client professional services agreements, including the change management process
  • Frequent interactions with external customers at the CIO level; normal level of interactions is the CIO level; established consulting and interpersonal skills with 10 or more years of experience
  • 10 or more years in IT service management/project management providing solution development and daily sales/solutions oversight within a professional services environment or equivalent and relevant experience in managing resources in appropriate environments
  • Proven success in influencing or managing complex government accounts
  • Strong relationships and network in government and regulatory bodies
  • Expertise in sectors like digital transformation, infrastructure, and health and human services
  • Experience presenting capabilities and networking at industry conferences (MESC, ISM, NASCIO)
  • Strong conceptual and analytical skills which demonstrate out of the box problem solving
  • Proven ability to appropriately prioritize and plan complex work in a rapidly changing environment
  • Excellent oral and written communication skills (English language)
  • Superior people and personnel management skills
  • Strong organizational skills – Leadership, management, process, relationship management
  • Understands organizational interdependence and cultural nuance and can leverage them to build relationships that span a broad spectrum of organizational levels – A change agent who can constructively challenge peers and executives in an appropriate fashion
  • Broad strategic thinker - Understands the big picture and business issues; a quick thinker who can hold his/her own in the company of thought leaders and other high-performance professionals
  • A flexible problem-solver - Can manage a large and diverse portfolio of projects and issues and rapidly assess situations with multiple outcomes and consequences
  • A confident, proactive self-starter - Can work autonomously with strong attention to detail
  • Unquestionable integrity and discretion - Committed to core values and ethical business conduct and has the backbone to stand up for what is right and necessary
  • High professional integrity and honesty - Able to separate

Nice To Haves

  • Graduate degree preferred
  • Consulting leadership experience along with formal alliance and portfolio management

Responsibilities

  • Provide insight into government priorities, policies, and funding cycles.
  • Advise clients on transformation, regulation, and innovation opportunities.
  • Anticipate policy shifts and align organizational solutions to public objectives.
  • Build senior-level relationships across agencies, strategic partners, and lobbyist key stakeholders.
  • Act as a point of contact for executive engagement and issue resolution.
  • Foster trust-based partnerships focused on shared outcomes.
  • Lead account strategy for public sector portfolios.
  • Identify and convert new opportunities in alignment with government agendas.
  • Assist with proposal development, contracting, and negotiations.
  • Ensure delivery excellence across engagements.
  • Connect cross-functional teams (consulting, technology, operations) to meet client needs.
  • Measure client satisfaction and ensure performance metrics are met.
  • Lead and influence both internal and external stakeholders toward a technically sound solution that meets the customers’ expectations for cost and risk considerations.
  • Perform various interactive sessions with external customers to develop a strategy for solution acceptance and understanding, expanding the customer’s perception of possible approaches.
  • Consolidate solution status and proposed costing information across the project stakeholders.
  • Ensure sales/solution/delivery escalation procedures are addressed and communicated to client, consultants, and managers.
  • Lead, influence, and capture quantifiable and monetized value statements that are visualized and messaged during the solutioning phases.
  • Support and help delivery enable, measure, and support that value realization and then report and message the actual quantified and monetized business value the services rendered.
  • Perform sales/solutions/delivery risk and opportunity issue management and facilitate issue resolution with proper notification to all affected parties.
  • Identify and coordinate the solution/delivery change control process.
  • Provide extensive technical guidance and leadership to influence the internal and external stakeholders to understand the larger solutions context and risk considerations.
  • Identify and capitalize on additional opportunities as they arise within the customer environment and address as part of the ongoing sales cycle.
  • Understand TEKsystems Global Services differentiating services offerings, discern where the capabilities and opportunities exist, and map those into short-term and long-term strategies within TL program portfolio.
  • Assess, build, and enhance the positioning of TEKsystems at the highest levels within the enterprise services world.
  • Contribute to TEKsystems Global Services’ best practices and knowledge repository.

Benefits

  • Medical, Dental, and Vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life and AD&D for employee and dependents)
  • Short and Long-Term Disability
  • Health Spending Account (HSA)
  • Transportation Benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
  • Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc.
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