Strategic Enterprise Account Executive

Zendesk • Washington, NV

6d

About The Position

Position Overview: As a Strategic Enterprise Account Executive at Zendesk, you will be responsible for driving revenue growth by identifying, developing, and closing new business opportunities within strategic enterprise accounts. There will be a key focus on AI. You will also be responsible for closing new business from a list of prospects. You will build strong, trusted relationships with key stakeholders, understand their challenges, and tailor Zendesk solutions to meet their complex business needs. This is a high-impact role requiring a strategic mindset, deep industry knowledge, and exceptional sales acumen.

Requirements

• Bachelor’s degree or equivalent experience in Business, Marketing, or related fields.
• 7+ years of successful enterprise sales experience, preferably in SaaS or software solutions.
• Proven track record of consistently meeting or exceeding sales targets in complex sales cycles.
• Strong ability to engage and influence C-level executives and foster long-term partnerships.
• Excellent communication, presentation, and negotiation skills.
• Ability to thrive in a fast-paced, collaborative, and customer-centric environment.
• Familiarity with CRM tools (Salesforce preferred) and sales methodologies.

Nice To Haves

• MBA is a plus.

Responsibilities

• Develop and execute strategic sales plans to achieve or exceed quota within assigned enterprise territories.
• Identify and engage with senior executives and key decision-makers to understand their business objectives and challenges.
• Present, negotiate, and close complex deals that deliver customer value and Zendesk revenue objectives.
• Collaborate cross-functionally with Customer Success, Solutions Engineering, Marketing, and Product teams to drive customer satisfaction and expansion.
• Maintain a robust AI sales pipeline and provide accurate forecasts to management.
• Stay informed on industry trends, competitive landscape, and Zendesk product offerings to position Zendesk as the preferred customer experience solution.
• Represent Zendesk at industry events, conferences, and client meetings to build brand awareness and relationships.

Benefits

• Opportunity to work with cutting-edge technology shaping customer experiences worldwide.
• Collaborative culture that supports growth and innovation.
• Competitive compensation package with uncapped commission.
• Comprehensive benefits including health, wellness, and professional development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive