Strategic Engagement Acct Executive II

Lumen Technologies
229d$132,300 - $176,400

About The Position

Accountable and experienced deployment for all aspects of the engagement as the single point of deal quality, governance and cadence for the customer and the primary interface back into Lumen. Provides leadership across service strategy, service design, commercial framework options and heavy management of service operations across all areas of Lumen services.

Requirements

  • 8 years of relevant job experience with similar essential duties.
  • The ability to demonstrate translating customer drivers to differentiated value positioning.
  • Internal selling: fostering advocacy and buy-in.
  • Internal and external financial analysis and market acumen.
  • Project/Program management exposure and experience.
  • Service transition planning.
  • Contract negotiation skills.

Nice To Haves

  • Bachelor's degree or equivalent combination of applicable education and experience required; MBA or related graduate degree preferred.
  • Demonstrated technical sales experience (at least 8 years) in telecommunications sales and solution leadership experience.
  • Experience leading teams that have sold complex solutions and services.
  • Exceptional strategic planning, solution management and contract/service negotiations skills.
  • Experience in consultative sales techniques and account planning including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long-range account management strategies.
  • A record of accomplishment for consistently exceeding sales and revenue goals.
  • Experience at being a strategic member of sales team who contributes significantly to growth and development of the business.
  • High energy level and demonstrated drive to succeed.

Responsibilities

  • Manage larger pursuits and more complex deals with all aspects of the pursuit, plan/prioritize opportunity and account engagement leveraging SET methodologies.
  • Primary presenter when meeting with customer executives and partner with account teams to define pursuit success metrics/solutions/models.
  • Demonstrate experience in opportunity financial performance to ensure project/program viability and profitability.
  • Create and present business cases, commercial models, and architectural solutions to RVP and account teams.
  • Lead Commercial Design Tower, develop commercial/pricing strategy and related models in collaboration with finance.
  • Navigate Lumen Legal, Operations, Finance and Executive business priorities.
  • Escalate internally for Executive, Business Unit, Segment Leader, Account Team for alignment to customer objectives.
  • Identify business risks and collaborate to resolve gaps of Lumen business models with cross functional organization.
  • Lead overall contract negotiations inclusive of business elements, commercials, etc.
  • Present overall solution to Lumen BE Executives, the Deal Quality Assurance committee, and the customer.

Benefits

  • Comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
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