Strategic Director of Operations

Serv Recruitment Agency

117d

About The Position

Painting Business Pro is growing and looking for a hands-on, client-facing Strategic Director of Operations to help painting contractor members scale their businesses. This role blends strategic business coaching with operational leadership—both guiding members through growth strategies, financial performance, and business planning, and continuously refining the systems, tools, and processes that make our coaching program more effective and scalable. If you love working directly with entrepreneurs, optimizing how coaching is delivered, and seeing measurable impact from your work, this role is for you.

Requirements

• Proven experience as a Strategic Coach, Business Coach, Executive Coach, or Business Strategist with a track record of helping entrepreneurs scale.
• Deep understanding of business strategy, financials, P&Ls, and growth cycles.
• Highly strategic thinker who can translate big-picture vision into actionable growth cycles and plans.
• Performance-driven, goal-oriented, and motivated by results.
• Strong communicator who builds trust and authentic connections with clients.
• Passionate about people, entrepreneurship, and contributing to others’ success.
• Hungry, ambitious, and coachable; eager for personal growth and leadership development.
• Team player with strong cultural alignment to values of authenticity, service, and impact.
• Reliable and accountable; consistently follows through on commitments.

Responsibilities

• Lead 1:1 strategic coaching sessions with members, focusing on business growth, financial performance, and strategic planning.
• Guide members in building business strategies and plans, reviewing financials (including P&Ls), and installing growth cycles with clear action plans.
• Facilitate Growth Cycle Kick-Offs, 90-day check-ins, and 3-year vision planning sessions with members.
• Host group coaching calls on financial management, integration, and long-term business planning.
• Create 3–5 year vision and roadmap processes for members, including scoping, planning, and execution.
• Coordinate with the Member Success team to deliver on member action plans.
• Celebrate wins and reinforce retention by consistently delivering strategic value.
• Implement frameworks and research best practices (e.g., Taki Reset Commitment Framework, Hormozi feedback loop) to maximize engagement and program impact.
• Contribute insights to program design and continuous improvement.
• Foster a high-performance, growth-oriented, and strategically aligned culture.

What This Job Offers

• Career Level: Senior