Strategic Customer Success Manager - USA
Smartcat•Boston, MA
371d•Remote
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The Strategic Customer Success Manager at Smartcat is responsible for managing a portfolio of 15-20 strategic accounts, each generating over $1 billion in revenue. This role focuses on driving software utilization, adoption, and expansion within these accounts, ensuring customer satisfaction and success through effective onboarding, regular engagement, and strategic alignment. The position requires a deep understanding of Smartcat's Language AI platform and the ability to uncover growth opportunities while collaborating with cross-functional teams.
