Strategic Client Executive, National Accounts

UnitedHealth Group • New York, NY

289d • $75,000 - $160,000 • Onsite

About The Position

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. Great account management is result of solid purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. The Strategic Client Executive is responsible for the overall management of a book of National Accounts in the 5,000+ customer segment. They are accountable for the maintenance, growth and increased profitability of existing business and the strategic direction of assigned accounts. Direct strategic, customer specific initiatives, which deliver “value added” services through the execution of client specific business plans. Coordinate and influence superior customer service delivery by developing and maintaining strong intercompany relationships. This position will be hybrid in the office 1-2 days per week in the New York City office.

Requirements

• 3+ years of experience in managing large National Accounts (5,000 lives+) in the health insurance industry
• Appropriate state insurance licenses or willing to obtain within 30 days of hire
• Underwriting, financial and analytical skills
• Demonstrated relationship management skills & proven track record of building, maintaining and cultivating client relationships
• Superior customer service skills including a sense of urgency and ownership for resolving client issues
• Skilled at articulating our value proposition to customers including the Clinical, and financial aspects of our business
• Demonstrated ability to effectively communicate, visually, verbally, and in writing, and develop consensus among multiple stakeholders
• Able to easily flex between competing priorities in workload or change in deadlines in a fast-paced environment
• Excellent group presentation and training skills
• Willing and able to travel 10% +/- depending on business need
• Valid driver's license and access to reliable transportation
• Reside within commuting distance to New York, New York (expectation for in office 1-2 days per week in New York City)

Nice To Haves

• Problem solver - can move quickly within UHG to solve customer issues
• Detail orientated professional with strong organizational and leadership skills, self-directed
• Skillful negotiator with a strategic vision for his/her accounts
• Excellent communication and interpersonal skills (internal/external) with the ability to build strong relationships with Senior level staff at large employer groups

Responsibilities

• Solid understanding of self-funded marketplace and pricing disciplines
• Establish and maintain strong and appropriate level relationships with customers and consultants; ensure UHG senior management has customer specific board level contacts
• Develop and monitor client financial performance including renewal planning, negotiation and profitability levels
• Detailed understanding of all UnitedHealthcare products, services and solutions
• Ability to navigate UnitedHealthcare internal departments to produce positive results for clients and the company
• Demonstrate marketing and technical expertise through client, broker and consultant meetings
• Assessment of approach, resources, and contacts needed to complete RFP's
• Provide feedback to management on market trends as represented by our clients
• Maintain a high level of healthcare industry knowledge as well as customer's industry

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Insurance Carriers and Related Activities