Strategic Channel Manager

Guardian Life Insurance • Boston, MA

121d • $101,180 - $166,220

About The Position

As the Strategic Channel Manager, you will be an integral part of the Dental Network Strategy team within the Group Benefits Product and Digital organization. As a leading dental insurance carrier, the growth and ongoing management of Guardian’s network of over 138,000 providers is critical to the company’s success and the Network Strategy team has been established to strengthen and monitor the overall health of our dental network and play an integral role in the active management of this highly strategic asset. You are Comfortable with ambiguity and change, and you will thrive in an environment where you are empowered and encouraged to move quickly and take ownership of your objectives. Exceptional at relationship building and possess strong problem-solving skills. Experienced with leading a small team and able to mentor and foster an environment of growth and success.

Requirements

• Bachelor’s degree.
• MBA preferred.
• Prior Group Benefits or Medical insurance experience preferred.
• Experience with successfully managing people and projects.
• Moderate technical expertise (excel).
• Ability to develop and present a compelling strategic recommendation.
• Ability to lead while adapting to changing business priorities and environments.
• Manage multiple projects simultaneously.
• Consistent track record of exceptional performance, having delivered quantifiable impact on company revenue and profitability.

Responsibilities

• Serve as primary point of contact and develop valuable relationships with strategic partners (swaps, rentals, leases).
• Lead small team of operational specialists who will identify, address and solve the day-to-day concerns of our existing strategic partners.
• Focus on fostering relationships to ensure satisfaction, retention, and growth.
• Own the lifecycle of the resolution of partnership related concerns within the team.
• Lead regular stewardship meetings with each partner to ensure the relationships continue to be successful and valuable to both parties.
• Use relevant data and presentation materials to bring forward new ideas for discussion that include ways to expand or improve the partnership.
• Modernize and improve workflows associated with our partner relationships and internal operations.
• Play a key role in the identification and analysis of new partnership opportunities and sunsetting of lower-value partnerships.
• Identify and implement strategic partnership improvements to foster network optimization.
• Identify areas of opportunity to control costs through access fees.
• Be a key contributor to a highly motivated, high performing team with cross-functional exposure and visibility to senior leadership.

Benefits

• Support and flexibility to achieve professional and personal goals.
• Skill-building and leadership development opportunities.
• Philanthropic opportunities.
• Contemporary, supportive, flexible, and inclusive benefits and resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees