Strategic Business Analyst Operational Excellence - Hybrid

Acosta, Inc.•Lewisville, TX

38d•Hybrid

About The Position

The Strategic Business Analyst supports process improvement initiatives to optimize efficiency and performance across the sales organization in alignment with Acosta's strategic goals. This includes managing the full lifecycle of client contracts - covering new contracts, amendments, terminations, and compliance - while ensuring accurate data entry, financial impact analysis, and seamless coordination across internal teams and systems. This role also involves collaborating with cross-functional teams to provide research, insights, data and systems analysis, and tools to inform key decisions, as well as maintaining clear communication with all levels of management.

Requirements

Bachelor's degree or equivalent work experience.
3+ years of relevant professional experience and CPG industry knowledge and experience preferred.
Strong PC skills, including proficiency using MS Office, MS Outlook, Web Browsers, Power BI, MS Access/SQL Server databases, and familiarity with Artificial Intelligence and Salesforce.
Able to prioritize and simultaneously manage several projects/initiatives (small and large in scope) and potentially oversee a program.
Divergent thinker - displays a growth mindset.
Strong analytical abilities to dissect processes and identify improvement area.
Strong ability to collaborate with and lead cross-functional teams.

Responsibilities

Deliverables: Execute repeatable tasks as assigned in an established cadence.
Process Analysis : Analyze existing operational processes to identify areas for improvement, streamline workflows, and enhance efficiency.
Data Analysis: Use data-driven insights to identify trends, patterns, and opportunities for optimization.
Performance Metrics: Develop and implement performance metrics to measure productivity and track progress.
System Maintenance: Responsible for maintaining and optimizing business systems by adding, removing, and updating configurations to ensure accuracy, functionality, and peak performance across platforms.
Business Growth: Collaborate with cross-functional teams to drive business growth by identifying opportunities for process enhancements.
Communication: Regularly communicate findings and recommendations to management at all levels.
Ad Hoc Analysis: Perform ad hoc analysis to inform key decisions and drive continuous improvement.
Research: Research financial and operational data to provide supporting information or documentation for Sales Leadership.

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