Strategic Business Advisor

Q2 • Lincoln, NE

10d • Hybrid

About The Position

Q2 is seeking a Strategic Business Advisor to work with our clients on various projects providing consultative solutions to a wide variety of business problems as well as best practice approaches to better use the Q2 application through both remote and on-site consultative engagements. Reporting to the Strategic Advisory Services management team, this individual will operate as Q2’s subject matter expertise in application integration through best practice execution.

Requirements

• Typically requires a Bachelor’s degree in (relevant degree) and a minimum of 5-7 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience in a similar consultative role or operational role in the banking/credit union space – Business Analyst, Project Management, Technical Business Consultant, etc.
• Excellent written/oral communication skills and ability to interface effectively with technical teams as well as non-technical FI Senior Management
• Remains calm, diplomatic and cooperative under stressful conditions
• Attention to detail, exceptional follow-through, ability to prioritize, stay organized, and multi-task
• Promotes a strong sense of urgency and enthusiasm for reaching goals and meeting deadlines
• Ability to convey concepts and training in both individual and group settings
• Excellent people and teamwork skills including the setting of priorities and following-up
• Familiarity with enterprise software deployment architecture and methodologies
• Strong knowledge of effective business requirements practices and support methodologies
• Ability to travel 25% of the time
• This position requires fluent written and oral communication in English.
• Applicants must be authorized to work for any employer in the U.S.
• We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

• Project management experience a plus
• Passion for improving processes and recognizing new business development opportunities

Responsibilities

• Work with clients to understand their relationship with their community and customers, strategic goals and end user business needs. Then create plans to solve various business problems for both the FI and end users with solutions centered on the digital banking channels.
• Communicate externally with FI contacts of all levels to provide a sense of consultative guidance for and stewardship of Q2 solutions to their business problems.
• Work internally with Marketing, Product, Security, Sales, Implementations and Development as necessary to understand operational and functional boundaries for the product to set proper expectations externally.
• Act as key liaison and manage expectations of key sponsors and client executive staff related to timing, functionality and back-office requirements needed to support a successful engagement.
• Mentor and train other Implementation resources in areas of product expertise, client communication and process improvement.
• Take ownership of the team’s business results by developing and maintaining the metrics that govern Advisory success
• Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to
• Occasional training of both Advisory and non-advisory resources

Benefits

• Health & Wellness
• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – “You Earned it”

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level