DESCRIPTION: Duties: Analyze emerging fraud and scam trends and recommend mitigating actions. Develop new fraud and scam- fighting products by designing requirements. Work with technical business partners to implement these products using an agile design methodology. Develop new creative solutions to challenges presented by fraud and scam activity, leveraging outside-the-box thinking. Interpret machine learning model outputs into business strategies and conveying to operations. Work with technology teams to build out cutting-edge solutions, product teams to refine product offerings and controls to better reduce fraud and scams, and operations to ensure frontline agents are reacting to the latest fraud/scam trends. Manipulate and understand large amounts of complex data to monitor and uncover behaviors and trends in fraudulent and scam activity. Communicate complex data into a clear story to team members and senior leaders. Collaborate with cross-functional teams to ensure successful implementation of fraud and scam risk strategies. Ensure strategic compliance with internal controls and regulatory requirements. Monitor the ongoing performance of existing rules and strategies and recommend adjustment and enhancement opportunities. Build automated reporting solutions to track ongoing strategy performance and emerging fraud and scam trends.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees