Strategic Advisor, Enterprise Clinical Programs - Cigna Healthcare - Remote

The Cigna Group

2d•Remote

About The Position

The Strategic Advisor, Enterprise Clinical Programs provides end-to-end leadership and support of complex cross-enterprise initiatives positioned to advance Enterprise Clinical Priorities, such as re-imagining prior authorization. This role will contribute to design and development and will own execution of clinical programs, effectively translating clinical strategy into operationally executable programs. End-to-end accountability, cross-functional influence, navigating ambiguity, and driving and articulating measurable impact are core tenants of the role. Enterprise stakeholder management includes developing close productive partnerships across teams and individuals spanning clinical, product, operations, analytics, enterprise architecture/technology, and finance. As part of planning cycles and program implementation, this role will identify key stakeholders and organize and facilitate the collaboration of these teams through program completion, ensuring successful implementation and long-term viability of clinical programs.

Requirements

Bachelor’s degree required; advanced degree (MPH, MBA, MHA) preferred.
5+ years of experience in program management, clinical operations, or related roles.
Strong analytical and problem-solving skills with ability to translate high-level strategy into concrete program structure, implementation plans, and success metrics.
Experience and natural inclination to successfully navigate ambiguity in environments defined by fluidity, complexity, and change.
Excellent written and verbal communication skills, including preparation of executive-ready materials.
Experience collaborating across matrixed environments with diverse stakeholders.

Nice To Haves

Experience in payer, provider, or integrated delivery system environments.
Familiarity with Prior Authorization and supporting technologies, understanding the perspective and hardships experienced by both the provider and consumer.
Familiarity with value-based care models, population health, or digital health innovation.
Exposure to strategic planning, business case development, or healthcare innovation initiatives.

Responsibilities

Design clinical programs, workflows, and operating models that support enterprise or business‑unit clinical priorities, ensuring feasible, scalable, and alignment with regulatory and quality standards.
Translate high‑level clinical strategy into concrete program structures, implementation plans, and success metrics.
Lead end‑to‑end lifecycle of clinical programs: design, pilot, implement, optimize, with ability to quickly identify gaps in operations and collaboratively drive solutioning.
Ensure programs stick, through development of training approaches for new clinical workflows, partnering with clinical and operations leaders to drive adoption. Build artifacts, playbooks, and guidance that support consistency.
Define KPIs and outcomes measures. Analyze data sets to understand effectiveness of impacted operations and program success. Develop data-driven insights that inform future planning and program implementation.
Develop executive-level deliverables that effectively communicate clinical program intent and alignment to enterprise and clinical strategy, project planning grounded in business-needs and consumer problems to solve, and progress updates.
Design and maintain program frameworks, initiative roadmaps, project plans, and implementation tools that support effective change management and communication.
Ensure effective cross-functional stakeholder management and alignment.
Develop close partnership with Clinical Strategy to maintain strategic intent throughout program implementation and share operational learnings and implementation optimization dynamics that should feed into future strategic planning.
Build subject-matter expertise in core clinical domains to support enterprise clinical leadership, such as prior authorization.