Strategic Accounts Technical Representative

Seaman Corporation-posted 3 months ago
Full-time
251-500 employees
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

Seaman Corporation is seeking a Strategic Accounts Technical Representative to join our Commercial team! This position provides technical support for Strategic Business Account projects, interacting with customers such as Authorized FiberTite Applicators, General Contractors, building owners, architects, engineers, and roofing consultants. This position will handle both international and domestic projects, collaborating with local FiberTite Technical Representatives to ensure successful outcomes.

  • Coordinating technical support for Strategic Projects or portfolio of projects based on region or Strategic Account needs.
  • Conduct in-progress roof site visits to monitor installation quality, ensure adherence to roofing practices and specifications, and address any issues or concerns during installation.
  • Provide ongoing communication regarding project status and assist the Strategic Account Project Manager and team with issue resolution.
  • Collaborate with Owner Representatives, General Contractors, Architects, Consultants to address and resolve project related issues.
  • Offer technical assistance to FiberTite Strategic accounts and technical team as needed.
  • Work closely with local FiberTite Technical Representatives to ensure project needs are met.
  • Train Seaman Corporation’s Authorized Applicators, and FTR associates, on the correct use and installation of FiberTite products and roofing systems.
  • Conduct final inspections of FiberTite Roof System installations to confirm compliance with technical and warranty requirements per FiberTite guidelines.
  • Support Strategic Account Business Development Managers and sales teams with technical assistance with their sales efforts.
  • Investigate warranty claim issues, including performing necessary repairs as directed by FiberTite Warranty Services.
  • Adhere to company expense and vehicle policies.
  • Follow all environmental, safety, and company guidelines to ensure compliance.
  • Maintain consistent communication with FiberTite Technical Services team to ensure project coordination and knowledge sharing.
  • High school diploma or general education degree (GED).
  • 5-10 years of experience in a technical or product management related position in the single-ply roofing market, preferably with thermoplastic membranes (KEE, PVC, TPO, Modified Bitumen) is desired but not a requirement.
  • Registered Roof Observer (RRO) is desired but not required.
  • Basic PC skills, i.e., Word Perfect, Excel Spreadsheet, email, Internet.
  • Ability to read and understand basic construction blueprints, drawings, and specifications, and perform basic estimating.
  • Fundamental knowledge of roofing materials and roofing systems.
  • Fundamental knowledge of roof leak detection methods, and determination of corrective repairs, associated with single-ply roofing systems.
  • Ability to listen & comprehend, and express oneself both verbally in writing, including report writing.
  • Working knowledge of building codes, i.e., FM, UL, Miami-Dade.
  • Company performance bonus in addition to base salary
  • Flexible work opportunities including flex schedules and remote work from home up to two days per week (if applicable to role)
  • Professional development opportunities including tuition reimbursement, course training, and networking
  • A competitive benefits package including medical, dental, vision, 401(k) with company match, paid time off (PTO), volunteer time off (VTO), and paid holidays
  • Fun and engaging activities including department outings, holiday parties, and our annual company-wide dinner
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Strategic Account Manager Resume Examples
•
Strategic Account Manager Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service